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Livermore Ford

Livermore, CA

3.9
560 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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560 Reviews of Livermore Ford

August 01, 2021

The credit check took too long but overall a good experience. The driver seat needs to be repaired. It had a seam that split. Final rating depends on the repair More

by JLG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
July 30, 2021

To start off. I live in Stockton and drove to Livermore. I test drove the car and everything seemed okay and I loved the car. The tpms light was on and the sales guy told me that the tire needed air. So he More

by Max J.maxj209
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
July 29, 2021

Jason was the consummate professional with great patience. Pricing was fair and communication could not have been better. Delivery went smooth, with no issues. Highly recommended Dealership! More

by gda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Taylor , Steve Song
July 27, 2021

just nowNEW-EditI have been calling around dealerships just nowNEW-Edit I have been calling around dealerships for weeks now trying to find the Mustang Mach E California Route 1 Model. I contacted Livermo More

by robblandard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Jabaari
July 20, 2021

worst dealer in California! ask them for the "qcp" ratings. they hire stoned teenagers to "work" on your car and have the cranked up "shop foreman" checks in them time to time. AVOID this place! More

by john adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
roger bramble
July 12, 2021

Peter was the best thing about the dealership. Everyone was helpful and nice. We love our Toyota Camry. Even people at the dealership who didn’t work with us would congratulate us on our car as we waited f More

by ellenmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Faizal
July 07, 2021

The service dept Rocky/everyone there so unprofessional. Been waiting all day to know if my truck is ready. They stopped taking my calls. rude!dontgo! More

by Raheem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky and his counterparts in Commercial service dept
July 02, 2021

Sales person Rafi was awesome and easy to work with. More

by sanchez.phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafi and Jay
June 30, 2021

Really just not a good experience, have some buyers remorse because I feel like I was taken advantage of. Started off cool, everyone was friendly, I really wanted the car I was trading in for so I over More

by MikeP12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay ??
Jul 06, 2021 -

Livermore Ford responded

Hello Mike, Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Livermore Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at our General Manager, Jim White, at 925-294-7704 and we will do our best to make this better. We hope to hear from you soon.

June 29, 2021

We were greeted professionally. The key point is the team listen to me as the customer with no haggling or additional sales pitch we made an offer and paid cash for our vehicle. The experience was a pleasant More

by dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Robert
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