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Livermore Toyota
Livermore, CA
403 Reviews
Livermore Toyota and the John L. Sullivan group is supported by an extensive team of full-time dedicated professionals. They coordinate and manage the entire process - including acquisition, reconditioning, marketing, sales, financing, service, parts and customer relations. Supporting both individuals and commercial clients, the team embraces the importance of consistency and standardized processes yet maintain the flexibility needed to meet individualized needs. Delivering outstanding results is a commitment shared by all.
With centuries of combined professional experience, the Sullivan Auto Group is standing by to take excellent care of you and your family. We would be honored to help you, as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 403 reviews
January 24, 2019
Great experience Dealership was clean and staff was very friendly. All of my questions were answered and I left there knowing all about my new car. I recommend this de Dealership was clean and staff was very friendly. All of my questions were answered and I left there knowing all about my new car. I recommend this dealership. More
by BOBBIE.LADIKA
Verified CustomerEmployees Worked With
John Nguyen, Jonathan Arias, Gil Hearn
January 24, 2019
Excellent experience with upgrading my vehicle! David created a fantastic experience at Livermore Toyota! He listened and understood my needs and found the perfect vehicle for my upgrade. His team w David created a fantastic experience at Livermore Toyota! He listened and understood my needs and found the perfect vehicle for my upgrade. His team was super knowledgeable and explained all my options as well as assisted with the financing and paperwork to get me out on the road with a new Tundra. More
by TDOTE
Employees Worked With
Angel Melendez, David Sotomayor, Jericho Espiritu
January 24, 2019
Went in for an oil change and got over sold I had a maintenance light come on that was indicating the oil change was needed. I was sold that the "90,000" mile service was due even though the ca I had a maintenance light come on that was indicating the oil change was needed. I was sold that the "90,000" mile service was due even though the car was running fine and the mileage was at 88K. Since it was close, I decided to get it done even though the price was extremelyt high at over $900. I was called back later and told that the water pump was leaking (even though there was never any liquid found where I park). I was told this was mandatory and would be over $700. I felt stuck and approved it. So instead of getting a simple oil change, I had almost $2,000 worth of "work" done and no evidence that any of it was needed. I was not offered to see the old water pump and can't tell any difference in the performance of the vehicle that anything special was done for the 90,000 mile service. I think I will stick with the oil change place down the street and the $29.99 oil change. More
by Jeff B from Pleasanton
Employees Worked With
Ms. Gonzalves that checked me in was exceptional., Dan Eaton
January 24, 2019
Dan is awesome Always a pleasure to deal with Dan. My vehicle is ready when promised. Easy in and out with everyone on the service team.Service was as expected. Always a pleasure to deal with Dan. My vehicle is ready when promised. Easy in and out with everyone on the service team.Service was as expected. More
by eabosti
Employees Worked With
Dan Eaton
January 24, 2019
Scheduled service I brought my car in for 120,000 mile service. As always I got excellent service and was very pleased with the work done. However, when I called back I brought my car in for 120,000 mile service. As always I got excellent service and was very pleased with the work done. However, when I called back after my service to inquire about fixing the issues that were found during the service...I could never get an answer from anyone . I called several times and was told someone would call me back...but no one ever did...I am still waiting....uugh! Despite this small snafu...I still love ya'll 😁 More
by hosmer84
Employees Worked With
Dan Eaton
January 24, 2019
Great Fantasticgreat people, friendly, organized. I would recommend this dealership to anyone. I have never had a bad experience here and dealing with Dan E Fantasticgreat people, friendly, organized. I would recommend this dealership to anyone. I have never had a bad experience here and dealing with Dan Eaton makes my day. He is worth coming back More
by FRANKGYGAX
Employees Worked With
Dan Eaton
January 24, 2019
JMC Jan10, 2019 Straight process to buy car, felt the comfortable and pleasant overall atmosphere: The first time I went to Livermore Toyota, I was looking for a w Straight process to buy car, felt the comfortable and pleasant overall atmosphere: The first time I went to Livermore Toyota, I was looking for a white RAV4 LE. The first RAV4 Kristi showed me was a sliver RAV4 LE AWD. I really liked the version, so I came back. On Jan 10, 2019, I took Bart to Dublin, Kristi picked me up and brought me to Livermore Toyota. I was delighted to pickup the car. More
by JOEMING00
Employees Worked With
Kristi De Lashmutt, Jericho Espiritu
January 24, 2019
Great service from Sergio Gonzale and the finance guy ( Gil) Great experience at this dealership in buying my new car through the Costco Car Program. Sergio was able to find the car I want and updated me on whe Great experience at this dealership in buying my new car through the Costco Car Program. Sergio was able to find the car I want and updated me on when the car will be at the dealership. More
by VBHUGO
Employees Worked With
Sergio Gonzalez, Gil Hearn
January 22, 2019
Electrical problems My electrical system went haywire and they fixed it in one day. Kept me up to date on the status and took care of me. My electrical system went haywire and they fixed it in one day. Kept me up to date on the status and took care of me. More
by gomes29
Employees Worked With
John Zrinc
January 22, 2019
Timely, courteous I would go back and will consider buying a new car from them. Nice people. They took the initiative to notify me of a recall, while I never heard fr I would go back and will consider buying a new car from them. Nice people. They took the initiative to notify me of a recall, while I never heard from my usual dealership. More
by BILL.HICKMAN
Employees Worked With
John Zrinc
