Livermore Toyota

Perfect customer service Everyone was polite, friendly, and helpful. Jonathan checked and got my repair under warranty and gave me the coupon for the service. I stayed and use Everyone was polite, friendly, and helpful. Jonathan checked and got my repair under warranty and gave me the coupon for the service. I stayed and used their WiFi until Jonathan told me that the repair would go longer than expected. He then got me a free rental. Great service. Thank you. More

Great Service On time service and treated well by the Tyler. Fixed by sunroof problem, washed my car, loaned me a car, and returned my car to me as agreed. On time service and treated well by the Tyler. Fixed by sunroof problem, washed my car, loaned me a car, and returned my car to me as agreed. More

Fast, friendly, efficient Friendly, efficient, and not pushy. He has very good customer service skills. He listens and understands customer concerns very well. I recommend Li Friendly, efficient, and not pushy. He has very good customer service skills. He listens and understands customer concerns very well. I recommend Livermore Toyota to anyone. More

Worth the Drive Costco directed me to the Livermore dealership. It was a drive from North Berkeley,but worth it, nice people and a great selection of vehicles, I ca Costco directed me to the Livermore dealership. It was a drive from North Berkeley,but worth it, nice people and a great selection of vehicles, I cane to look, but I ended up buying! More

Cheerful staff I don’t think anyone enjoys the process of buying a car but Jackie was such a positive person to meet. She was cheerful and knowledgeable about the ca I don’t think anyone enjoys the process of buying a car but Jackie was such a positive person to meet. She was cheerful and knowledgeable about the car as well as the process. When I called prior to meeting her, she was quick to respond with answers to my questions. More

Great service, price, and donut. Really helpful and affordable. The service writer was helpful and they wash my car. Enjoy the donut and popcorn. The service writer gave me the servic Really helpful and affordable. The service writer was helpful and they wash my car. Enjoy the donut and popcorn. The service writer gave me the service that I wanted and he didn't sell me anything that I didn't need. More

Good & quick service Called one day, got service the next. Service finished in one hour. Personnel all very friendly & helpful. We are long time customers. We are very Called one day, got service the next. Service finished in one hour. Personnel all very friendly & helpful. We are long time customers. We are very satisfied. More

Fantastic! Tyler was awesome by going beyond to provide best customer service! He spent his after hour time just to make sure I can get my car for the day and Tyler was awesome by going beyond to provide best customer service! He spent his after hour time just to make sure I can get my car for the day and addressed my concerns. More

Two visits for same recall - still no service I was given a recall notice for a door latch repair and left my vehicle for repair (1st appointment) several weeks back - then was notified that I'd n I was given a recall notice for a door latch repair and left my vehicle for repair (1st appointment) several weeks back - then was notified that I'd need to bring it back to correct a problem with the work they did on that recall. I returned the vehicle (also had a problem with scheduling - they gave me the wrong day for my appointment after I'd called dealership directly - then lost the original appointment after I had to cancel on line - it doesn't offer you an option to reschedule - I was told by the scheduling person at the dealership that the online scheduling didn't work well and not to use it! I checked by original appointment date and time (7:40am), and they still had that slot open - it was my original appointment! Took car back in (2nd appointment) and it sat all day, then when I picked it up they said it hadn't been looked at all! Offered me a rental car but by then I didn't have any confidence they'd fix it by the time they told me for promised time, so opted not to take the rental. Now I have to make a 3rd appointment to get the same recall item fixed! No one has called to set up my appointment! What has happened to the wonderful Livermore dealership I thought I had? My husband commented he's rethinking purchasing his next replacement Prius - might consider something else. The service agents are wonderful - could they please call me to get my vehicle if something like this happens, then I can have it and bring it back when they have more time. I still need this recall item fixed. Could someone call me to schedule it please? Thank you. Anne Hartwell - they have my number. More

Great job!!! Chris Johnston helped me find the exact vehicle that I wanted, he was so helpful, so kind and it was not easy for me, I was trading in my vehicle ( my Chris Johnston helped me find the exact vehicle that I wanted, he was so helpful, so kind and it was not easy for me, I was trading in my vehicle ( my baby) that I had for 18 years. I learned to drive in her and had bought her brand new. So that was emotionally hard for me, Chris totally understood me and was so kind and helpful. He really understood what I wanted and worked hard to find my new baby. I can't thank Chris enough for all that he did. His kindness is what really made me feel at ease and let go of my previous car. Thank you Chris!!!! More