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Livermore Toyota

Livermore, CA

3.9
399 Reviews

6200 Northfront Rd

Livermore, CA

94551

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Showing 399 reviews

January 17, 2021

Was in the market for a new car,, he was not the salesperson helping me, but was outside in the parking lot when I was finished. He kept asking for my phone number and to hang out, I kept saying no More

by Abcd1
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
Jan 18, 2021 -

Livermore Toyota responded

I would like to sincerely apologize for what happened during your initial visit. We would never condone this behavior and prioritize our customers' safety and comfort. If you have any further questions or concerns, please reach out to me directly as I would be glad to help. Thank you, Marissa Wittmann - Assistant Customer Relations Manager - 916-782-2163 ext 11196

January 05, 2021

Rick was really helpful and was experienced in helping me what services my car needed. I’m taking my car back next week for some finishing touches. More

by d-cortez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Souza
Jan 06, 2021 -

Livermore Toyota responded

Thank you for taking the time to review Livermore Toyota and mention Rick's great work. We appreciate your business and look forward to welcoming you back!

December 17, 2020

Harun was was east to work with. I appreciated his openness, patients and honesty and would work with him again in the future. I would recommend him ti friends. More

by Rakesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harun Assar, Elliot Mammaug
Dec 18, 2020 -

Livermore Toyota responded

Rakesh, thank you for your kind words about Harun! We appreciate your business your positive feedback. - Livermore Toyota Team

December 15, 2020

The place is quite cool, sales person Omar did a good job. Very friendly environment. The finance head delivered his job great.I will recommend this place to my friends and network. Since Omar is not in More

by Kulas Kusgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif "Ace" Baharista
Dec 15, 2020 -

Livermore Toyota responded

Kulas - Thank you so much for recommending Livermore Toyota and sharing this wonderful feedback about Omar! We are very happy to hear that you had a five-star experience working with our team. Safe travels in your new vehicle!

December 13, 2020

Great experience. Adam did a great job working with us to get the perfect vehicle. Rudy was great showing us different vehicles and all the controls. More

by dmdearborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Potter, Adam Ballesteros, Rudy Ballesteros
Dec 14, 2020 -

Livermore Toyota responded

It was so kind of you to share your feedback! We are thrilled to hear that Adam and Rudy walked you through the sales process and helped you find a great vehicle. On behalf of all of us at Livermore Toyota, we wish you safe travels!

October 15, 2020

Alex the sales manager was horrible, would not use him to buy a car, the sales person saved this sale with 0 help to anyone More

by Edbattram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Efros, Chuck Moyer, Asif "Ace" Baharista
Oct 30, 2020 -

Livermore Toyota responded

Ed - While I am pleased to hear that we ultimately earned your business, I am concerned that we didn't leave you with the best impression. I would certainly like to speak with you about what happened during your visit to ensure that we are living up to our values going forward. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

October 15, 2020

Wait time of 1 hour to buy car was very bad. Inefficient and poor customer service. Pricing not competitive anymore. May have to look for alternatives. More

by DrSinha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yama Sharifi, Elliot Mammaug
Oct 30, 2020 -

Livermore Toyota responded

This is a disappointing review to read. We strive for efficient service and competitive pricing here, and I would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to give me a call. Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

October 12, 2020

Mr. Gallegos went above and beyond to ensure all my concerns and questions were answered. He was a delight to work with. In the future I would recommend Livermore Toyota to all my friends and family. More

by Cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M Gallegos
Oct 13, 2020 -

Livermore Toyota responded

Hi Cj, thank you for stopping by to share your feedback for Livermore Toyota. It is our priority to meet the needs of guests and I am glad to see that our team took care of you. We look forward to working with you next time!

September 18, 2020

Not satisfied with management they don’t know how to package a deal , salesman gets price from management and the management doesn’t explain it well to salesman it results in confusion between customers More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Vasquez, Phil Cunha
Oct 02, 2020 -

Livermore Toyota responded

This is a disappointing review to read. We strive for excellent communication between our different team members here, and I would certainly like to get some more details regarding what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Makaala Santos - Assistant Customer Relations Manager - 925-724-2800

September 09, 2020

Nice person and honest cant complane at the moment i thank and u got what i want , i cant argued with the color as long is runs good. More

by Ray Baltazar
Recommend Dealer
Yes
Employees Worked With
Yama Sharifi, Asif "Ace" Baharista
Sep 10, 2020 -

Livermore Toyota responded

Ray, thank you for the review! It was our pleasure to assist you here at Livermore Toyota, and we hope that you continue to enjoy your vehicle!

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