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Lochmandy Auto Group

Elkhart, IN

4.3
239 Reviews
Call Dealership (574) 564-5288

920 N Nappanee St

Elkhart, IN

46514

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239 Reviews of Lochmandy Auto Group

January 02, 2025

Greg S. was phenomenal with helping me purchase my new truck. He’s always friendly, smiling and makes the process as easy as possible. More

by hdfamilykwl
Recommend Dealer
Yes
Employees Worked With
Greg Slabach
Report | Print
Jan 02, 2025 -

Lochmandy Auto Group responded

Thank you for your kind review! We are so glad to hear that you had a positive experience with Greg and the Lochmandy team! We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

January 01, 2025

Technicians are polite and knowledgeable. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. More

by trhchh2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
Report | Print
Jan 02, 2025 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 23, 2024

Staff were great and helpful . They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some More

by serva1869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
Report | Print
Dec 23, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Servando! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

December 20, 2024

Had a great interaction with the warranty team and setting up my recalls. Completed the job and on my way! 5⭐️ More

by zimpelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
Report | Print
Dec 20, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 18, 2024

Samantha was great always takes good care of me when I come in. Work was done right and quick. More

by STEVEP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 18, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 16, 2024

Express Oil change was quick and efficient. Was charged for some kind of fuel treatment that I did not request and is not listed as a recommended service in the owners manual. I would make cus More

by roelfk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Dec 17, 2024 -

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time. Please email our Service Manager at bbertog@lochmandy.com to discuss further.

December 12, 2024

my experiences have been very good and will continue to use your services in the furture More

by garyshaum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service desk & mechanics, Brandon McCraner
Report | Print
Dec 12, 2024 -

Lochmandy Auto Group responded

Thank you for the 5-star rating, Gary! We’re glad to hear you enjoyed your experience at our dealership. Thank you for choosing Lochmandy Auto Group!

December 12, 2024

Peggy and the team are great. Thanks for a smooth process and great service. We appreciate it More

by seanfohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Harman , Brandon McCraner
Report | Print
Dec 12, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Sean! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

December 12, 2024

Dave is a great salesman. He worked with me on the many functions of my new truck. More

by rodgersmith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bacon
Report | Print
Dec 12, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Rodger. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

December 09, 2024

Always professional and courteous. My vehicle was repaired quickly and back on the road without delay. More

by shelly.harrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 10, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Shelly! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

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