Lodi Chrysler Dodge Jeep Ram

Mi nombre es bladimir compré mi jeep rubicon HECTOR agente de ventas de Jeep lodi me dio las mejores opciones de compra sobretodo los descuentos buen servicio agente de ventas de Jeep lodi me dio las mejores opciones de compra sobretodo los descuentos buen servicio More

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de ventas Héctor me dio el mejor servicio necesario muy amable sobre todo los descuentos ventas Héctor me dio el mejor servicio necesario muy amable sobre todo los descuentos More

Great experience with the Service staff. Explained what they had to do and got it done in a timely matter. Thumbs up!! Explained what they had to do and got it done in a timely matter. Thumbs up!! More

Worst experience in my life. After 3 months of lies, broken promises, and rude runaround these clowns jumped it to get it started and sent my wife away with dead batteries. When After 3 months of lies, broken promises, and rude runaround these clowns jumped it to get it started and sent my wife away with dead batteries. When she got stuck at the gas station because they ran all the gas out of it, they offered to sell her new batteries instead of charging them. Wat a circus. I dont know how their still in business. They should be shut down for fraud More

Smoke and mirrors from the top down! I gave this place another try only to regret more than ever. I hate being lied to and that is what this dealership is all about lie after lie after l I gave this place another try only to regret more than ever. I hate being lied to and that is what this dealership is all about lie after lie after lie and Incompetence is another issue, Turn and run don't walks but run away from this place. More

If I could select a minus amount of stars, I would. This dealership has the worst customer service I have ever experienced. Even when told in person that we were not happy with the turn around of service or dealership has the worst customer service I have ever experienced. Even when told in person that we were not happy with the turn around of service or even ordering the wrong parts to further delay the repairs, they told us we could go somewhere else. Can't believe thats their solution. So much for supporting local. Even when they was no one else waiting and four guys doing nothing they were unwilling to help or provide reasonable solutions or any service at all. What is a person to do?? The manager himself suggested we go somewhere else. Whats the point of even having this dealership in Lodi, no one wants to go there due to their poor ratings, poor communication skills and awful customer service. Its sad..... More

Something has changed with dealership. Terrible Customer Service. Very cold atmosphere and seems only interested in the income rather than the service. Service techs not helpful with options.... take it Service. Very cold atmosphere and seems only interested in the income rather than the service. Service techs not helpful with options.... take it or leave it type attitude. Seems big turnover except for parts desk which is the only positive I see left....will never buy another truck/jeep there again....Lad More

It would be amazing if someone out there ran a dealership service department that was completely open and honest about what to expect. Made an appointment to have my Jeep worked on at 9am. It needed to g service department that was completely open and honest about what to expect. Made an appointment to have my Jeep worked on at 9am. It needed to get a control module reflashed. A process that does not take much time but does take proprietary software and an extremely expensive tool. Arrived at the stealership and was told 9am was their drop off time. They wouldn’t even be touching the car until the end of the day. Don’t make an appointment if you aren’t going to honor it. Tell people over the phone what you actually mean by an appointment. I would have made plans and figured out how to make it work if I’d have known. You can’t take my families only vehicle for an entire day without notice. Horrible customer service and insane prices are why I stay away from the dealership service department as much as possible. But sometimes you can’t avoid it. Like I said, it would be so very nice if someone out there ran a service department that was completely open and honest about what to expect. More

I want to leave a 1 star rating for your dealership.I I want to leave a 1 star rating for your dealership. I received a voicemail message from Shannon, following up to my Kelly Blue Book instant purchase I want to leave a 1 star rating for your dealership. I received a voicemail message from Shannon, following up to my Kelly Blue Book instant purchase request.When I returned Shannon's call , he asked me what it was about, I explained I was returning his call, and was not 100% sure. He got very "impatient", and short with me, explaining that he makes over 100 calls a day, and was very busy. I was insulted by his tone & message, I offered that perhaps if he had over 100 customers, he was too busy to serve me, he laughed , and said "Merry Christmas" and hung up on me. I cannot think of a more insulting way to be treated, as a consumer I have choices and will not be using your services. Kevin Moran 12-02-2021 More

I purchased a 2500 diesel with 14,000 miles on it. After a few months I noticed that the front end suspension was not sitting level. After taking the vehicle to another dodge dealer, they told me that the a few months I noticed that the front end suspension was not sitting level. After taking the vehicle to another dodge dealer, they told me that the vehicle had an aftermarket leveling kit installed incorrectly. I took the vehicle back to Lodi where I purchased it, and they agreed to remove the kit at their cost. 3 weeks later, my axle broke where the leveling kit was installed. No ownership. No rental car. I’ve now lost my job because I can’t tow. And this dealer isn’t accepting any responsibility. DONT BUY FROM THEM. And yes, I am filing a lawsuit against them for this wonderful experience. More