Lodi Chrysler Dodge Jeep Ram

runaround I bought my truck at night and noticed a scratch on the hood the next day. They agreed to fix it and made an appointment for the following Wednesday. I bought my truck at night and noticed a scratch on the hood the next day. They agreed to fix it and made an appointment for the following Wednesday. I dropped my truck off and had my wife pick me up. I went back later to pick up my truck and found out they had bought me in on the painters day off. Total waste of my time and I live 35 minutes away.................. Noticed excessive wear on the outside of my front tires. Was told it was my driving. Service guy either knew nothing about cars or is told to brush off all complaints. Finally got ahold of the service manager and after explaining what caused the outside tire wear (excessive positive camber) and offering to park my truck in front of the dealership with the hood up until the problem was fixed, he had the shop align the front end. ............ After taking my truck in two times so they could repair a faulty window switch with temporary results. I learned online how to reset it myself. It takes 5 seconds, while they took all day............. Then I took my truck in for a water pump recall repair. It took most of the day but when I picked up my truck, it seemed OK. The next day as the temp hit 104 degrees, the radiator low coolant light came on. I had to buy a gallon of very expensive special coolant ($32 and some change) for it as it was 1/2 gallon low. I e-mailed the service Manager repeatedly about the coolant problem hoping for reimbursement and an apology and have received no response. I understand mistakes. If you make a mistake, fix it and learn from it. Blaming it on the customer and then ignoring them is not good business. These guys (Management) suck. More

Chrysler power train warranty I have extended warranty. I called to see if I could schedule an appointment. They got me in same day. Found powertrain warranty. Repaired it back on I have extended warranty. I called to see if I could schedule an appointment. They got me in same day. Found powertrain warranty. Repaired it back on the road in 2 days. Tom the service rep did an excellent job. The whole experience was positive. I would recommend to others. More

Inept to say the best. Can't believe this Dealership is even still in business, so many wrongs cannot even list them all. I have tried numerous times to work with them but m Can't believe this Dealership is even still in business, so many wrongs cannot even list them all. I have tried numerous times to work with them but made the decision to leave and go to Stockton Jeep, much happier now. More

Unprofessional Manager They will say and do whatever they need to sell you a vehicle. After you buy your vehicle and call needing information or have questions they won't b They will say and do whatever they need to sell you a vehicle. After you buy your vehicle and call needing information or have questions they won't bother with even giving you the courtesy of returning your phone call. I regret buying my vehicle at Lodi Dodge. I would not recommend them nor return there for any service. More

Lied to get me to drive an hour Called them and spoke to Norma Mcqueen and explained the features we were looking for. She said we have a few for $31k after rebates with the options Called them and spoke to Norma Mcqueen and explained the features we were looking for. She said we have a few for $31k after rebates with the options I was looking for. So we make an hour long drive with a one year old. When we arrive they show me the vehicle she sent a video of. No sticker in the window but it’s nice and we continue on with the process. Manager comes out with a $41k msrp after rebates. Completely lied to to get me in. Wasted my time for nothing. More

Great experience Staff very professional. Patient and answered all of our questions. Never rushed us. Made the experience great! Showed us what we wanted and worked w Staff very professional. Patient and answered all of our questions. Never rushed us. Made the experience great! Showed us what we wanted and worked with us in every possible way. More

Horrible I love dodge but HATE LODI DODGE THEY SOLD ME A USED NISSAN CAR AND THE TRANSMISSION IS SHOT THEY WONT DO A xxxx THING ABOUT IT! THEN COME AT ME ON I love dodge but HATE LODI DODGE THEY SOLD ME A USED NISSAN CAR AND THE TRANSMISSION IS SHOT THEY WONT DO A xxxx THING ABOUT IT! THEN COME AT ME ON MY FACEBOOK ACCOUNT INSTED OF CALLINF ME LIKE A REAL PERSON!!! I’m so upset I owe $12,000 ON A CRAP CAR AND IT COSTS $4,500 TO REPAIR NOW MY CREDIT IS F*********** AND I HAVE NO CAR TO DRIVE AND THIS TERRY LIVINGS CALLS HIM SELF THE CORPORATE MANAGER HAHAHA DODGE CORPORATE KNOWS NOTHING ABOUT THIS AND IS NOW INVESTIGATING THIS MATER NOW!!!! More

Very detailed and knowledgeable salesperson. Marty Great service from start to finish. We were very comfortable working with Marty. His test drive experience and knowledge of the car was amazing. Gr Great service from start to finish. We were very comfortable working with Marty. His test drive experience and knowledge of the car was amazing. Great sale More

Nice dealer to work with Nice no pressure dealer ship. People were great to work with. Jose DelGado our sales person was a pleasure to work with and very up front with any que Nice no pressure dealer ship. People were great to work with. Jose DelGado our sales person was a pleasure to work with and very up front with any questions I asked. Gave us straight answers. His sales manager, Shannon was nice to deal with and greeted us as we walked in for our appointment with Jose. More

Good pepole Ask for Brandon. Good guy Attentive honest and like I said good guy scored a great deal on a new truck now is the time to buy Ask for Brandon. Good guy Attentive honest and like I said good guy scored a great deal on a new truck now is the time to buy More