Lodi Toyota

We were talked to as if we were children . He said things like oh you’re one of those people. Didn’t focus mainly on our sale placing us on hold while taking calls and helping others over th He said things like oh you’re one of those people. Didn’t focus mainly on our sale placing us on hold while taking calls and helping others over the phone while we sat in front of him. Tried to tell us we had to pay for an optional item then when we declined said it had already been done and he couldn’t remove the option. Refused to give us a guesstimate on payment. After explaining to the salesman our situation and what we wanted he kept insisting on us co. Signing. Wouldn’t recommend this dealership to anyone. Never even offered us a cup of water while we waited the whole time we were there. I have purchased several automobiles from several dealerships and this by far was the worst . More

My appointment for oil changed was done on time. I did not wait for so long. He was good and explained me well with regards to the needs of my car for service in my next appointment. . I did not wait for so long. He was good and explained me well with regards to the needs of my car for service in my next appointment. . More

I REALLY appreciate Jeff Carmalta for the times over the years He been a great person to go to years He been a great person to go to More

Dealership is modern and clean with comfortable facilities. Service advisors have always been courteous and friendly, and I never feel that I’m being upsold. facilities. Service advisors have always been courteous and friendly, and I never feel that I’m being upsold. More

Jeremy and the service department was wonderful to work with. My 2015 Prius had an issue with the inverter and I felt it was covered under an extended customer care warranty and he took care of it at no ch with. My 2015 Prius had an issue with the inverter and I felt it was covered under an extended customer care warranty and he took care of it at no charge including car rental and towing. More

Very friendly and professional . Easy to understand.. Explained the process at the beginning of appointment and went through results as well. Easy to understand.. Explained the process at the beginning of appointment and went through results as well. More

This Toyota Dealership, in Lodi, is always friendly, courteous, respectful and helpful. They are efficient and explain what the service includes. They communicate well and do what they say they will be courteous, respectful and helpful. They are efficient and explain what the service includes. They communicate well and do what they say they will be doing. I’ve always been pleased! Also the pricing seems very fair. I’m always informed about charges before the work is done. No surprises. Thank you for being a reliable dealership and service provider. More

Dealing staff very nice and very nice behavior of the staff members also provided every detail nicely. They were very helpful and active. I appreciate staff members also provided every detail nicely. They were very helpful and active. I appreciate More