
Lodi Toyota
Lodi, CA

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The sales agent and assistant were very nice and helpful. The process was very long due to what appears to be a technical issue in the financial office equipment. Staff did their best but it took about 5 hou The process was very long due to what appears to be a technical issue in the financial office equipment. Staff did their best but it took about 5 hours. I wished they could have included some floor mats at least. More
Great customer service, met some friendly people who helped me along the way. I was shocked how easy it was to drive and buy my new Toyota! helped me along the way. I was shocked how easy it was to drive and buy my new Toyota! More
The service itself was great. The lack of communication needs to change. I got 0 updates on when my vehicle would be finished. Details of what I need to get a loaner car need to be provided for a smoother needs to change. I got 0 updates on when my vehicle would be finished. Details of what I need to get a loaner car need to be provided for a smoother transition. I am looking forward to seeing this improve. Usually I am well taken care of and I am confident my vehicle will be taken care of at Lodi Toyota. More
The people at Toyota took extra steps to assure my satisfaction There was some confusion during the billing process and they went out of their way to make sure that I left as A satisfied customer . I satisfaction There was some confusion during the billing process and they went out of their way to make sure that I left as A satisfied customer . I will recommend Lodi Toyota . Thank You More
I had a nail in my tire that was leaking air. I called to make an appointment. They were able to give me an appointment later that day. They did order a new tire that was available on the following day. They make an appointment. They were able to give me an appointment later that day. They did order a new tire that was available on the following day. They called me in the morning to schedule an appointment after the tire was delivered. My service was completed by 11:00 AM that day. Efficient, fast and pleasant. The service worker mohsen was very attentive Thanks for your help More
An excellent dealership and service department! They confidently and kindly worked with me through a problem that took time to discern the solution for! A stellar experience! confidently and kindly worked with me through a problem that took time to discern the solution for! A stellar experience! More
Very friendly staff. The person that helped me with my service issue was very considerate and kept me informed. I didn't get the full price of the brake job until it was finished and that was a shock. 105 service issue was very considerate and kept me informed. I didn't get the full price of the brake job until it was finished and that was a shock. 1055.84 for something, had I known, I would have done myself for about 40%. More