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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

April 30, 2021

The sales agent and assistant were very nice and helpful. The process was very long due to what appears to be a technical issue in the financial office equipment. Staff did their best but it took about 5 hou More

by JESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonii Corona
May 01, 2021 -

Lodi Toyota responded

Thanks for your business! We apologize for the delay and appreciate your patience - enjoy your vehicle! Thanks, Jim Woods General Manager

April 29, 2021

Great customer service, met some friendly people who helped me along the way. I was shocked how easy it was to drive and buy my new Toyota! More

by STEPHANIEHENDERICKS.SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez, Satnam Singh, Carol Crudele, Jim Woods
May 01, 2021 -

Lodi Toyota responded

Thank you for choosing Lodi Toyota! We appreciate your business and thanks for sharing your positive experience ✔️ We appreciate you - enjoy your new Toyota! Thanks, Jim Woods General Manager

April 28, 2021

The service itself was great. The lack of communication needs to change. I got 0 updates on when my vehicle would be finished. Details of what I need to get a loaner car need to be provided for a smoother More

by LIZZYSEVERSON92
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hennessy Williams
April 27, 2021

The people at Toyota took extra steps to assure my satisfaction There was some confusion during the billing process and they went out of their way to make sure that I left as A satisfied customer . I More

by ANTHONYDELEON50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hennessy Williams
April 25, 2021

I am late in writing this review as I have been driving it around. Lodi Toyota and Mona Yates made my purchasing process very easy. More

by maxrum3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mona Yates
Apr 27, 2021 -

Lodi Toyota responded

Hello, Thanks for the great review of Mona and your support. We appreciate it. We are glad you have been out enjoying your new ride. Thank you again. Truly, Joshua Pollock Customer Relations Manager Lodi Toyota

April 24, 2021

I had a nail in my tire that was leaking air. I called to make an appointment. They were able to give me an appointment later that day. They did order a new tire that was available on the following day. They More

by GRACEUNDERFIRE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohsen Yasavolian
Apr 27, 2021 -

Lodi Toyota responded

Hello Grace, Thank you for the detailed five star review, I'm so glad the team was able to assist you and get that tire taken care of. We look forward to seeing you for your regular scheduled maintenance! Drive safely and take care. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

April 22, 2021

An excellent dealership and service department! They confidently and kindly worked with me through a problem that took time to discern the solution for! A stellar experience! More

by peterack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez, Hennessy Williams
April 21, 2021

Very friendly staff. The person that helped me with my service issue was very considerate and kept me informed. I didn't get the full price of the brake job until it was finished and that was a shock. 105 More

by DSCHUESSLER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hennessy Williams
April 21, 2021

Second time buying from Brigette and she works hard to satisfy her customer! And, it doesn't hurt that she can make a person laugh ! More

by Dragonfly
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo
Apr 22, 2021 -

Lodi Toyota responded

Thanks for sharing your positive experience at Lodi Toyota ✔️ We appreciate your business and your loyalty buying a second vehicle from us - thanks again! Enjoy! Thanks, Jim Woods General Manager

April 21, 2021

No comments at this time , word, word,word word word word word word words word word word word word words word word word word word More

by PSCONGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Apr 27, 2021 -

Lodi Toyota responded

Hello, The 25 word minimum on Dealer Rater can be frustrating. This is the funniest review I've ever gotten regarding that though, and we appreciate it. Hope you are having a great day. Thank you for taking the time to post it regardless, and we are grateful for your support. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

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