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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

February 18, 2021

Hands down worst dealership on the planet! Your entire service staff is ridiculous, unprofessional, and requires immediate replacement, Service advisor was awful and the whole experience was unbelievable More

by MCKNIGHTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Your cashier was awful & your advisor needs personality & people skills, Hennessy Williams
Feb 22, 2021 -

Lodi Toyota responded

Hello, We are sorry to hear you were unhappy with your recent visit. It doesn't sound like you'd like to discuss it. But if you would, our Service Manager Mohsen Yasavolian would like to hear from you so we can work on improving ourselves. We do not control the Toyota surveys, Toyota sends them. So apologies in advance if you receive one. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 16, 2021

We were taken in early and work performed in time estimated at price quoted. They called when finished as I requested. Excellent service once again. More

by TOMANDSUE55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Feb 16, 2021 -

Lodi Toyota responded

Hello Tom and Sue, Thank you for the five star review! We are glad you enjoyed your recent visit to the dealership and we look forward to seeing you for your next regularly scheduled maintenance. Thanks again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 16, 2021

This was a great experience. Mona was wonderful. Easy to work with and very transparent about all the steps. Would highly recommend this team and dealership More

by Lonper2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Mona Yates
Feb 19, 2021 -

Lodi Toyota responded

Hello, Thank you so much for the great review and the kind words. Mona and the rest of us at Lodi Toyota truly appreciate it. That's a great looking truck in the picture, we hope you enjoy it for a long time! Let us know if we can assist you with anything else. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 15, 2021

Love taking our truck to its service at Lodi Toyota the staff is nice and fast really good customer service , when we leave a message they call back right away . More

by EVELINDA28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Feb 15, 2021 -

Lodi Toyota responded

Hello, We try to make sure to return calls as soon as possible, thank you for pointing that out and leaving this great review. We truly appreciate it and look forward to seeing you for your next regular scheduled maintenance! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 12, 2021

I had a wonderful experience. Toyota took very good care of me. Toyota really cares about their customers. Thank you, Toyota. Toyota helps me keeps me safe and took care of me ASAP. More

by YASMINSULTAN2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Hennessy William's for taking care of me on a last minute cal. I really appreciate it. Thanks again. , Hennessy Williams
Feb 15, 2021 -

Lodi Toyota responded

Hello Yasmin, Thank you for the great review! We appreciate your business and the kind words. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 11, 2021

I had my 2018 Toyota Corolla in for the two recall issues. Everything was great. Customer service was excellent. Friendly and efficient. They had my car back to me 2 hours before they said they would. More

by LSD95220
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hennessy Williams
Feb 11, 2021 -

Lodi Toyota responded

Hello, We appreciate the great review! I'm glad to hear the team was able to get you in and out quickly and take care of your recall issues. We look forward to seeing you for your next regularly scheduled maintenance. Thank you again for your business. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 10, 2021

Brigitte was awesomeee. I love sales people who are honest and she is that! If I could give 10 stars I would. I definitely recommend this location. More

by Lovelybreesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Brigitte Censullo
Feb 11, 2021 -

Lodi Toyota responded

Hello, That is so nice of you to say about Brigitte. We are glad that you enjoyed working with the team and got the perfect car for you! Thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 09, 2021

Excellent service with courteous staff and reasonable wait time for my free oil change as a part of my extended service/warranty plan purchased when I bought my vehicle from Lodi Toyota. More

by MICHAELSCLARKPHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Feb 11, 2021 -

Lodi Toyota responded

Hello Michael, Thank you for the five star rating. I'm glad we were able to get you in and out for your free oil change. We look forward to providing you the same excellent service when you are due for your next oil change! Thank you for continuing to choose Lodi Toyota! We appreciate it. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 06, 2021

While modesto Toyota wouldn't help me the amazing people at Lodi Toyota went out of their way to get me everything I wanted. Come see Brigitte she's awesome More

by Cklemin83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo
Feb 11, 2021 -

Lodi Toyota responded

Hello, I'm glad to hear that Brigitte took great care of you and got you everything you wanted. Thank you for your business, we appreciate it. Truly, Joshua Pollock Customer Relations Manager Lodi Toyota

February 06, 2021

I have had good service from this dealership. I like that they send coupons. I like that they tell me if other services are needed at the time. More

by VIOLINVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Feb 11, 2021 -

Lodi Toyota responded

Hello, I'm glad to hear you like the coupons, check your email we will keep sending them! Thanks for the five star review of Alex, we appreciate it. We look forward to seeing you for your next regular scheduled maintenance. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

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