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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

January 17, 2021

We had a good experience with Satnam. He was very gracious and patient. He really took the time to work with us and helped us get what we needed. Amazing sales services for sure! More

by Shouaxiong21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Tony Yates, Satnam Singh, Frank Shaikh
Jan 27, 2021 -

Lodi Toyota responded

Hello, I'm glad to hear you enjoyed working with our team. We appreciate your business and this great review. Thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 17, 2021

Thank you guys for making the purchases easy for me and my wife. We learned quite a bit from you guys. Our experience was worth the time. More

by Yhvang8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Tony Yates, Satnam Singh, Frank Shaikh
Jan 27, 2021 -

Lodi Toyota responded

Greetings, Thank you for your business and this five star review. We are glad that you enjoyed the process and we look forward to providing you the same great service when you come in for your regular maintenance! Thanks again, Joshua Pollock Customer Relations Manager Lodi Toyota

January 17, 2021

Just purchased my fifth car from Lodi love Bridget and Moe great service and great deals took home a beautiful 2021 Venza hybrid last night for my daughter they made her feel very special and loved to see More

by Pinkyjohal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo, Moe Jaradat, Satnam Singh, Carol Crudele
Jan 26, 2021 -

Lodi Toyota responded

Hey Pinky! We love you guys! I saw the photo/video montage on Facebook, that was awesome. The new Venza Hybrid is amazing, your daughter is going to love it for a long time. I feel like it is the perfect blend of luxury and functionality! We appreciate all of your support, thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 16, 2021

Tyler was amazing. He had us in and out with a new car in no time. Honest, fast and very friendly. Thank you again Tyler!!! More

by Nickgranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Moreno
Jan 26, 2021 -

Lodi Toyota responded

Hello Nick, I'm glad you enjoyed working with Tyler to get into a new car! Thank you for taking the time to post this review, and for your business. We appreciate you and hope you are enjoying your new car! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 15, 2021

I am always satisfied with Lodi Toyota sales and service, I only work with them. I shall return to this lot to make my next purchase or to refer family and friends! More

by TIAMEANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony , Tony Yates, Carol Crudele, Hennessy Williams
Jan 26, 2021 -

Lodi Toyota responded

Hello, That is the absolute best thing you could say about us and we thank you for the kind words and five star review! We look forward to seeing you, your friends, and your family! We promise to provide them with the same great service. Thank you again. Truly, Joshua Pollock Customer Relations Manager Lodi Toyota

Jan 27, 2021 -

TIAMEANA responded

Hello, I appreciate you taking the time out to respond to my review, that is great! Thanks for the great service, Marlena Vasquez

January 14, 2021

We schedule an appointment for 3:45 on the same day. The customer service representative was extremely helpful, my husband was not able to make the original appointment at 10 o'clock on Wednesday. So, cus More

by KEVAMCDANIELS
Recommend Dealer
No
Employees Worked With
Jaclyn Rodriguez, Katherine Hernandez
Jan 26, 2021 -

Lodi Toyota responded

Hello, Thank you for sharing your thoughts with us about your recent visit. I am sorry we were unable to get you taken care of in a timely manner after your appointment was moved. We always try to get everyone taken care of as quickly and efficiently as possible. I am sorry that we didn't achieve our goal during your last visit. We hope that you will accept our apology and give us another chance. We will discuss this situation with our staff and use it to improve ourselves. Thank you again for bringing this to my attention. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 12, 2021

Called and made an appointment stating I had a Lithia warranty for an issue with my car. Dealership was unable to determine issue and referred me to another dealership. How is this even possible? Poor cu More

by Not a happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katherine Hernandez
Jan 26, 2021 -

Lodi Toyota responded

Hello, I am sorry to here that you were unhappy with your recent visit. Our technicians are trained to work on Toyota's, they often have worked on other makes and models which allows us to fix many things on lots of different vehicles. Occasionally we run into issues that are unique to certain brands that our technicians are unable to diagnose. I am sorry that we were not able to figure out the issue with your vehicle that day and we had to refer to you another dealership. We hope that they were able to help you and get your vehicle back in tip top shape for the road! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 12, 2021

Mr S .Singh and Tony they both were very good at customer service very fast and very good thanks for the excellent job guys !!!! Much appreciated More

by BENRADHIKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Tony Yates, Satnam Singh
Jan 26, 2021 -

Lodi Toyota responded

Hello, I'm glad to hear you enjoyed working with Satnam and Tony! Thank you for your business and taking the time to post this review. We are grateful to you for both. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 11, 2021

Made an immediate appointment for what turned out to be a non issue and was not charged when problem was corrected in spite of tying up service persons for half an hour. More

by A04841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hennessy Williams
Jan 11, 2021 -

Lodi Toyota responded

Hello, I'm glad our team was able to take care of you, and that there was no issue with your vehicle! Thanks for the great review. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 11, 2021

I HATE the car buying process! All car stuff stresses me out! But Lodi Toyota made that anxiety and stress disappear! No pushiness, no feeling like you’re being tricked or forced into something and a lot of More

by MARISAALLTON31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Zumstein, Moe Jaradat, Carol Crudele, Mona Yates
Jan 11, 2021 -

Lodi Toyota responded

Hello Marisa, Thank you so much for the kind words and review about the team. We work hard to make the process as stress free as possible. We are glad you enjoyed it and we look forward to providing the same great service to your friends and family. Thank you again! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

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