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Lodi Toyota

Lodi, CA

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rated
1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

December 02, 2020

Excellent customer service very good salesman good financial system person and a front desk naturally profession this is the second car requirement from the same dealer More

by GHARABAWY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Satnam Singh, Bob Holmes, Louis Assad
Dec 09, 2020 -

Lodi Toyota responded

Hello, Thank you for the great review and your support. We appreciate both. Enjoy your new car and thank you for your business. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

Dec 09, 2020 -

GHARABAWY responded

Salesman excellent service

December 01, 2020

Great experience, Satnam made the whole process go smooth and easy. I love my new car and appreciate the great service they provided. Two thumbs up 👍🏽👍🏽 More

by Atwal67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Satnam Singh
Dec 02, 2020 -

Lodi Toyota responded

Hello, Thank you so much for the great review! That is a amazing looking Toyota Camry in the picture. I am sure you will love that car for a long time. We appreciate your business and thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

December 01, 2020

The service was as expected. I did not have any issues. The web site to setup a service appointment sucks. It is difficult to find or describe service needed. More

by BLANKENJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez, Alex Tomaryn, Katherine Hernandez, Mohsen Yasavolian
Dec 02, 2020 -

Lodi Toyota responded

Hello, Thanks for the five star review and not dinging us for the service appointment scheduler issue. We are glad you pointed that out to us. It had an issue that we were not aware of. We got it sorted out. It was sending appointments to the wrong place and not appearing correctly. We've spoken to our vendor about it, and they have corrected the issue. I hope it is more user friendly and easily accessible next time you go to use it. Thanks again for your business and this review. We appreciate it. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 30, 2020

Quick and easy, everyone was very helpful and mindful with masks on and socially distant. Excellent service as usual thank you so much for everything. More

by ORAMO93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez, Katherine Hernandez
Dec 02, 2020 -

Lodi Toyota responded

Hello, We appreciate the five star review! We are working hard to provide a safe environment for our guest and appreciate that you noticed. Thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 29, 2020

My experience was as expected from this dealership, it was great. Appreciate the timely manner of the service and overall customer service. Again, thank you. More

by MARYRIVERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez, Alex Tomaryn
Dec 02, 2020 -

Lodi Toyota responded

Hello Mary, Thank you for the great review. We appreciate it. We look forward to seeing you for your next regular scheduled maintenance! Have a superb day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 29, 2020

I would have given at least a 4 star but the service manager and his crew put a dent in the hood of my brand new 2021 Prius and he had the audacity to imply that it was already there when we took it in More

by MSLA68
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isuardo, Alex Tomaryn, Rosa Duran
Dec 18, 2020 -

Lodi Toyota responded

Hello, I'm sorry to hear about this. Please contact me directly at 209 371 2285 to discuss this matter. I would like to resolve this issue. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 28, 2020

It was very easy schedule my appointment, they did a high quality work but over all very responsible telling me the problems that should be fix More

by ROBERTO.QK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Dec 02, 2020 -

Lodi Toyota responded

Hello Roberto, I'm glad you enjoyed the entire process, we look forward to always being there to facilitate your maintenance needs. Thank you for the five star review, it means a lot to us. Have a great day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 28, 2020

I was thankful that covid proticals were in place. Everyone wore masks. I would have appreciated a different tv station in the waiting area. Service was as predicted and I was thankful. This sur More

by DARRELLWMS
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Dec 02, 2020 -

Lodi Toyota responded

Hello, Thank you for bringing this to my attention. I will make sure Alex sees your comments about the email. If by some chance he is not able to locate your account based just off your user name here, please make sure you mention it the next time you are in so we can update it for you. We are sorry to hear of your loss. We are thankful that you were kind enough to mention it to us and leave us a good review. If we can help with anything please let us know. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 27, 2020

Jaclyn was great! She's been my service writer since I bought my Corolla from Lodi Toyota and she's makes each visit a pleasant experience. More

by HILARY.MCGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Dec 02, 2020 -

Lodi Toyota responded

Hello Hilary, I'm glad you enjoy working with Jaclyn. I'm sure she will make sure we take great care of your Corolla! Thank you for your support and the great review. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 26, 2020

Great Experience with Satnam Singh sales representative. Very helpful, knowledgeable, kind and consistent. I was extremely satisfied with their service and customer care. -I highly suggest requesting Sin More

by Izzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Satnam Singh
Dec 01, 2020 -

Lodi Toyota responded

Hey Izzy, We are glad to have you as part of Team Lodi Toyota! Thank you for the great review and we appreciate your kind words about Satnam. Have a tremendous week! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

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