Lodi Toyota

I was very surprised that I received the best deal on my 2021 RAV 4 in Lodi,Ca. I did my homework and research for about two months. Lodi was the best, to include, no pushy salespersons that pushed the tru 2021 RAV 4 in Lodi,Ca. I did my homework and research for about two months. Lodi was the best, to include, no pushy salespersons that pushed the truth. I went to dealerships from Roseville to Dublin. I surfed the web, I looked at 23 different kinds SUV’s from all different, makes and models. The salesperson had a lot to help me make my decision. Thank you. More

Excellent customer service salespeople We’re very nice Excellent customer service salespeople We’re very nice and knowledgeable Courteous and helpful and friendly And wearing masks the managers very Excellent customer service salespeople We’re very nice and knowledgeable Courteous and helpful and friendly And wearing masks the managers very Helpful and friendly I would recommend this dealership to others More

Great fast service and friendly staff.nice waiting area. Did not overwhelm me with service I did not need at the time. Will return. Tell friends. Did not overwhelm me with service I did not need at the time. Will return. Tell friends. More

This event occurred with me personally a few days ago. My father had bought some new rims from Toyota online for his Tacoma. He got them installed from an outside party. The outside party was having a diffic father had bought some new rims from Toyota online for his Tacoma. He got them installed from an outside party. The outside party was having a difficult time placing the hubcaps on the rims, so I gave Toyota a call and they told me to come right in. When I got to Toyota I waited for about 30mins. Soon after, one of the service representatives attempted to place the hub-caps on and was unsuccessful while repeatedly questioning where we had purchased the rims from.... I waited for about 15 more mins as I had thought he went to get someone else to help him. I was then informed by a woman named ,"Katherine" that a gentleman named Ricardo would be assisting me. I was then asked to move my vehicle out of the service department and to wait outside by another gentleman. While I waited, I ended up getting 3 out of 4 hubcaps in myself. Eventually, I was informed that I had not bought the rims from there so I could not get any help for it, even though the rims and the vehicle were from Toyota .The last hubcap was eventually attempted by another service rep after the manager was informed of this event by: Isauro Flores (thank you for informing the manager). Isauro Flores was very helpful during this and made sure I was taken care of.. A few moments later, while I was driving on the road, the 4th hubcap came out. Luckily, I was able to place the last hubcap in as well. We have dealt with other incidents with Lodi Toyota as well .Including the salesman offering us a flat rate at the time of purchase of the vehicle, but in reality charging us rouglyl $600 more. We tried communicating this with the salesman a couple times afterwards and the salesman responded by saying," yes, yes $30,000 flat out the door, come by tomorrow I'll take care of it..." We came the next morning and the salesman wasn't there....seemed like a clear setup. We then spoke to a manager of Lodi Toyota who stated, " we don't give flat rates..." On another occasion, we struggled to receive a running board from Lodi Toyota for our vehicle; something they had promised us at the time of purchase of the vehicle. A few days ago, I spoke to Jerry (manager) regarding the above experiences at Lodi Toyota and he promised to take care of us and “connect us with the right people.” Hoping for the best in the future with Lodi Toyota. More

Not too bad. Car returned 2.5 hours past time I was told otherwise not bad at all. Brought car up to date on all maintenance needed. otherwise not bad at all. Brought car up to date on all maintenance needed. More

In this stay at home time, I really, really appreciate the effort made by the staff to accommodate my request to pick up my car from my home. I did feel comfortable going in because I felt distancing wou the effort made by the staff to accommodate my request to pick up my car from my home. I did feel comfortable going in because I felt distancing would be very difficult in your space. I have not been out in any public space since March and did not want to risk it now. Your employees were so kind and willing to work with me. More

We have always had great service on our cars! We feel like we are treated fairly and are happy with the service that Lodi Toyota provides like we are treated fairly and are happy with the service that Lodi Toyota provides More

Even though I had to go more than once to get things fixed but at the end everything came out perfect. So thank you lodi Toyota fixed but at the end everything came out perfect. So thank you lodi Toyota More

She is very good at what she does and she is very friendly and she is very helpful will remember her for others to be helped by her friendly and she is very helpful will remember her for others to be helped by her More

Muchas gracias por ayudarme,conseguí un carro casi nuevo por un gran precio,pagos accesibles,y el personal me atendió de la mejor manera.super amables ,GRACIAS TOYOTA! por un gran precio,pagos accesibles,y el personal me atendió de la mejor manera.super amables ,GRACIAS TOYOTA! More