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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

August 04, 2020

Excellent they didn’t have the truck we were looking for but Sonia took time to fine it at another dealership and brought it to us More

by GABRIEL2094
Recommend Dealer
Yes
Employees Worked With
Carol Crudele, Sonii Corona
Aug 05, 2020 -

Lodi Toyota responded

Hello Gabriel, Thank you for recognizing Sonii's hard work to find you the perfect truck. We appreciate it, it is hard work right now finding trucks and getting them from other places. I'm glad we were able to accomplish this feat for you and get you the truck you wanted. Thank you for your business and support we are truly grateful to have earned it! Sincerely, Joshua Pollock Customer Relations Manager Lodi Toyota

August 04, 2020

Alex Tomaryn was not attentive and strongly lacking in proper customer service, despite having scheduled an appointment with him. Instead, the manager was quick to help me and was much more accommodating, More

by Friendly Neighborhood Toyota Fanatic
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Aug 05, 2020 -

Lodi Toyota responded

Hello, Thank you for your feedback. We always appreciate constructive feedback. I'm glad to hear that our Service Manager was able to help you and save the day. We look forward to seeing you again and appreciate your willingness to let us get it right! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

August 03, 2020

Excellent service and friendly all the time. Thanks for the support and helping us to choose the right one and having a good choice,Thank you. More

by Estefaniatnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo
Aug 04, 2020 -

Lodi Toyota responded

Hello, I love the photo you took when you purchased the car, looks like a good time was had by all! We really do focus on giving you all the information that is available so you can make the best decision for you and your family. Thank you for choosing Lodi Toyota for your vehicle needs. We look forward to taking care of you when it comes time for your regular maintenance! Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

August 03, 2020

The service experience was great with this dealership. I booked my appointment online. Dropped my car off at the appointment time and got it done at the promised time. Very efficient. More

by DONCLAIREHUANG
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Aug 04, 2020 -

Lodi Toyota responded

Hello Don, That is great news! The entire service team works very diligently to have the end result be exactly as you described. Trust me it is a lot of work, and we really appreciate the recognition on Dealerrater. Thank you for taking the time to post this and for supporting our business. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

August 02, 2020

Our sales person was very nice, but I felt that we were neglected quite a bit once we decided to buy. Probably took an hour and a half before I got to see the finance person. There also was a discrepancy f More

by Lolohead13
Recommend Dealer
Yes
Employees Worked With
Satnam Singh, Carol Crudele
Aug 04, 2020 -

Lodi Toyota responded

Hello, Thank you for sharing your feelings about your recent visit to our store. It is difficult for me to find you based on your user name in our system. Dealerrater doesn't provide us any additional information about you. Please reach out to Satnam, Carol, or myself so we can discuss this situation with you and get it right. We look forward to hearing from you, and we want to thank you truly for allowing us to earn your business. I look forward to hearing from you. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

August 01, 2020

It was a fast transaction. Brought home the brand new car in about 3.5hours. Marty Porter is your go-to person if you visit Toyota Lodi. Thanks to Cory too! More

by mae_angeli1984
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Marty Porter
Aug 04, 2020 -

Lodi Toyota responded

Greetings, I'm glad you enjoyed the process and were happy with the amount of time you spent at our dealership. We always try to get everything done as quickly as possible. Thank you for taking the time to post this review and mention Marty and Cory. We all really appreciate it. Thanks for your business. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 31, 2020

Very attentive and professional. The service department called me, told me my recalled part arrived, scheduled me for an appointment and serviced my vehicle as Previously agreed. More

by MAYRA_LITO
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Aug 03, 2020 -

Lodi Toyota responded

Hi, I'm glad to hear that everything worked out as it should. We pride ourselves on following up with our guests to make sure the maintenance on your vehicle is completed in a timely manner! Thank you for taking the time to post this review. We are grateful to you and look forward to seeing you for your next regularly scheduled maintenance. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 31, 2020

My car Nice Employees, Clean store, The only thing that got tome is two customers had no mask on and no one said anything. Thank you very much More

by MELTONCATHY63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Aug 04, 2020 -

Lodi Toyota responded

Hello Cathy, Thank you for taking the time post this review, we appreciate it. I'm glad you enjoyed your recent visit. We appreciate your continued support and look forward to seeing you on your next regularly scheduled maintenance visit. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 30, 2020

The service is great. But there is still a slow leak in my front driver’s side tire. The leak is undetectable even after 2 visits. More

by RMORAL
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Jul 30, 2020 -

Lodi Toyota responded

Hello, Thanks for taking the time to review us. I'm glad you enjoyed working with Jaclyn. I'm sorry to hear about the slow leak in your tire. I sent a copy of this off to our service manager. I'm hopeful there is something that can be done to help with this situation. Thank you again for choosing Lodi Toyota. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 30, 2020

Great service! Was able to get in quickly and as soon as part arrived, my car was fixed and ready to come home. I am happy! More

by cobra95240
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Jul 30, 2020 -

Lodi Toyota responded

Hello, I'm glad Jaclyn was able to get you in quickly and take care of you. Thank you for taking the time to review us, we appreciate your business and look forward to seeing you on your next regular scheduled visit! Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

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