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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

July 01, 2020

Service was quick, Jackie was wonderful, and I was not scared being outside my home with all the masks and gloves they were wearing thank you all!! More

by Henriette althuizen
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo, Jaclyn Rodriguez
Jul 02, 2020 -

Lodi Toyota responded

Hello Henriette, Thank you for the review! We appreciate it. I'm glad you felt safe coming into our dealership. We work hard to provide a safe, reliable experience. You stay safe and take care. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 01, 2020

Brigitte was super nice and helpful ! Extremely amazing, if you go I 100% recommend going with her ! My first time buying a car and i loved my experience. More

by Pimentel.jackie12
Recommend Dealer
Yes
Employees Worked With
Brigette Censullo, Brigitte Censullo
Jul 02, 2020 -

Lodi Toyota responded

Hi Jackie, I love your descriptive terms about Brigitte. Thank you so much for sharing. We are proud to have been able to make your first time buying a car a great one! We look forward to seeing you when you come in for your first Toyota Care maintenance. If you need anything or have any other questions please don't hesitate to contact us. We are here for you! Sincerely, Joshua Pollock Customer Relations Manager Lodi Toyota

July 01, 2020

6 month service I live in Stockton and am very pleased with Lodi Toyota. All the staff that I spoke with were very upbeat and friendly. Jaclyn took all the time I nee More

by CLAYBIKE73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Rodriguez
Jul 02, 2020 -

Lodi Toyota responded

Hi, We pride ourselves on having the knowledge to explain everything in detail to our guests. I'm glad that the team was able to spend all the time you needed to answer your questions! We really appreciate your review and support. Thank you again! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 30, 2020

They did exactly what they said they were going to do when they said they were going to do it. They met all my expectations More

by DAMONB88
Recommend Dealer
Yes
Employees Worked With
Joshua Pollock, Carol Crudele, Dennis Dow
Jul 02, 2020 -

Lodi Toyota responded

Hello Damon, Thank you for the review, and more importantly thank you for your business. We truly are grateful to you for both. Have a safe 4th of July! Regards, Joshua Pollock Customer Relations Manager Lodi Toyota

June 30, 2020

ROUTINE CHECK The service to my RAV4 Hybrid was a great experience. The getting through to someone to schedule an appt (because I had questions) was not so great. More

by COUNTRYSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo, Jaclyn Rodriguez
Jul 02, 2020 -

Lodi Toyota responded

Hello, I really appreciate you taking the time to point out the issue you had when calling in. We should be returning phone calls that are left on voicemail as soon as possible. I sent a copy of this over to our Service Manager so he can discuss it with his team and get that handled. Thank you again for your patronage, and for pointing this out. I hope that the next time you call it goes a lot smoother. Have a great day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 29, 2020

Marty made our car shopping experience so easy. He answered all of our questions, was exceptional in explaining the features & details of the vehicle as well as the entire purchasing process. He mad More

by Pam Aberle
Recommend Dealer
Yes
Employees Worked With
Carol Crudele, Marty Porter, Mo Zaher
Jul 02, 2020 -

Lodi Toyota responded

Hello Pam, Thank you so much for taking the time to review us, we really appreciate it. We are thankful that we were able to earn your business. We hope you enjoy your Rav4 for a long time! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 29, 2020

I leased a 2020 RAV4 Hybrid this past weekend! Following a miscommunication with a different salesmen, Marty and Cory went above and beyond to make things right with me! I am beyond impressed with the kindn More

by allisonlong1992
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Marty Porter
Jul 02, 2020 -

Lodi Toyota responded

Hello Allison, First let me just say, I apologize for the miscommunication. I spoke with the team about that situation and they filled me in. I am grateful you allowed us the time to make it right and turn this around. Marty and Cory really appreciate you taking the time to post this. I am so glad that they were able to get you the perfect Rav4 Hybrid that suits all your needs. It is an amazing vehicle, that I believe you will enjoy for a long time. Thank you again for allowing us to make this right and for choosing Lodi Toyota. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 29, 2020

I been researching price ranges for the 2020 Toyota Camry since the end of 2019. I’ve been in contact with dealerships from Sac to Fresno to the Bay Area. I knew I was going to buy a new car, but the price h More

by Farm
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Tyler Moreno
Jul 01, 2020 -

Lodi Toyota responded

Hello, Thank you for the detailed review! I'm glad your long journey came to a conclusion with us and you were able to get the car you wanted at the price you wanted! We appreciate your business, and are very thankful that it all worked out. I'd be willing to bet you will enjoy your Camry for a very long time. Thank you again! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 29, 2020

Alex was great!! Alex was super helpful and made sure to update me on the status of my service, which I greatly appreciated. Thank you so much Alex! More

by NCRATTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Jul 01, 2020 -

Lodi Toyota responded

Hello, Thank you for the review! I'm glad to hear that Alex helped you out, and kept you updated throughout the process. We look forward to seeing you for your next regularly scheduled maintenance! Until then take care, and drive safely. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 28, 2020

Everything goes smooth and i bought my dream ruck new Toyota Tundra. It take littlle while for keep waiting for approval but having patience was a worth. Satnam treated us very good and he did the amazin More

by Choulao
Recommend Dealer
Yes
Employees Worked With
Moe Jaradat, Satnam Singh, Carol Crudele, Jim Woods, Jerry Walery
Jul 01, 2020 -

Lodi Toyota responded

Hello Choulao, We are ecstatic that you choose us to help make your dreams come true! The Tundra is an awesome truck, we are sure you will love it for a long time. Thank you for taking the time to share your experience! From the whole team at Lodi Toyota please accept our thanks. Kindest Regards, Joshua Pollock Customer Relations Manager Lodi Toyota

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