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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

June 28, 2020

She was great ,she worked hard to give us a good deal and she was really funny we really liked her we will go back to her to buy another car 👍🏼 More

by Francisco
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo
Jul 01, 2020 -

Lodi Toyota responded

Hello Francisco, Woohoo, that is what we like to hear! I'm glad you enjoyed working with Brigitte and we look forward to seeing you again the next time you are looking for a car. Thank you again for your business. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 27, 2020

Satnam was really nice and very attentive as soon as we got there he offered water a test drive and tried to give us the best deal as possible. We had a really good time and got to get our dream vehicle! More

by Minerva Valencia
Recommend Dealer
Yes
Employees Worked With
Satnam Singh, Carol Crudele
Jun 29, 2020 -

Lodi Toyota responded

Greetings Minerva, I'm so glad to hear you got to get your dream vehicle! That is awesome, and your description of Satnam was spot on. He is a pleasure to work with, I am glad you had a good time while you were getting your vehicle. Thank you for taking the time to share this, and for coming in to see us. Have a superb week. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

June 27, 2020

75,000 checkup Alex got me started in just a few minutes, and I was able to get the car in early afternoon. Even the steering wheel had a plastic cover on it More

by LANDTED0
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tomaryn
Jun 29, 2020 -

Lodi Toyota responded

Hi, I'm glad Alex was able to get you in and out quickly. We have been working hard to follow the proper guidelines and keep everyone safe during this challenging time. We appreciate that you noticed and took the time to mention it on here. Thank you! We look forward to seeing you for next regular scheduled maintenance. Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

June 27, 2020

They Took very long to attend to customers. I waited almost 15 minutes just to drop off my car for an oil change. They were short staff. Other then that everything was fine. More

by P
Recommend Dealer
Yes
Employees Worked With
I’m not sure who. Two different people helped. They person I had an appointment with was not there.
Jun 29, 2020 -

Lodi Toyota responded

Hello, Thank you for sharing your thoughts about your recent visit. I apologize that we didn't have someone there to greet you as promptly as we should of. We never want someone to have to wait 15 minutes before we greet them. We did just add another employee to that department to help with that. Staffing has been a challenge recently due to current events. We are doing the best we can, we hope that on your next visit things go more smoothly. Please feel free to reach out to me directly if you'd like to discuss this any further. I'd love the opportunity to speak with you. Thank you again. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 27, 2020

Very helpful, very knowledgeable, and great service! Highly recommend whether you're in the market for new or used vehicles. Will be returning for future purchases. More

by aceospades13
Recommend Dealer
Yes
Employees Worked With
Tony Yates, Marty Porter
Jul 01, 2020 -

Lodi Toyota responded

Hello, Thanks for the great review, we look forwarding to taking care of you for your future purchases. We appreciate your business! Thank you again for allowing us to earn your business. Have a wonderful day. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 27, 2020

We worked with Brigitte and she made our car buying experience painless and stress free. She has a fun, quirky personality as well. We definitely recommend Lodi Toyota. More

by carebear63007
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo, Sonii Corona
Jul 01, 2020 -

Lodi Toyota responded

Greetings, I know Brigitte will get a kick out of being described as "fun" and "quirky." That is a great way to describe her, I would add full of energy also. Thank you for posting this review. We hope you enjoy your new car! Let us know if we can help with anything else. Have a wonderful day. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

June 26, 2020

Nice People there were great with the service and I like the way finance manager spoke his word to the truth about taking care of me it was great dealing with him I appreciate the business and service there More

by SALEHABDALLASS
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Joshua Pollock, Brigitte Censullo, Moe Jaradat
Jun 29, 2020 -

Lodi Toyota responded

Hello, Thanks for the five star review, we appreciate it! We look forward to taking care of you in the future as well as today. I've appreciated our conversations since your purchase. Thank you again for your business and this review! Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 26, 2020

I love my new 2020 Toyota Corolla Hatch! I just leased my new 2020 Toyota Corolla Hatchback and I love it!! Brigitte made my experience to the dealership really easy and the process went smoo More

by RINASARAH03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Censullo, Carol Crudele
Jun 29, 2020 -

Lodi Toyota responded

Hello, Thank you so much for following in your parents footsteps and choosing us for your new car purchase. We appreciate you, the new 2020 Toyota Corolla Hatchback is an awesome vehicle. I am sure you will enjoy it for a long time! We look forward to seeing you for your first Toyota Care Service appointment when you hit 5000 miles. Thank you again for your business and the great review. If you need anything, please don't hesitate to call us. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 26, 2020

I had an excellent sales experience at Lodi Toyota. Mona and Carol were wonderful to work with! I left with a perfect vehicle fitting all of my needs, felt good about my trade value and loan terms. More

by KRISTIN C.
Recommend Dealer
Yes
Employees Worked With
Tony Yates, Carol Crudele, Mona Yates
Jun 29, 2020 -

Lodi Toyota responded

Hi Kristin, I'm glad to hear that you enjoyed working with the team! Thank you for allowing us to earn your business, and for taking the time to share your experience on Dealerrater. We hope you enjoy your vehicle, and look forward to taking care of you in the future. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

June 26, 2020

Wow! They went above and beyond to get us the best deal that suited our growing family. Thank you Toyota family! Sincerely the Villafan family! More

by Cruz_2490
Recommend Dealer
Yes
Employees Worked With
Moe Jaradat, Satnam Singh, Carol Crudele
Jun 29, 2020 -

Lodi Toyota responded

Dear Villafan Family, It was our privilege and honor to help you. We are grateful to you and your growing family! Thank you so much for the review and for choosing us for your vehicle needs. Have a wonderful day. Sincerely, Joshua Pollock Customer Relations Manager Lodi Toyota

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