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Lodi Toyota

Lodi, CA

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1,167 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,167 reviews

January 11, 2017

My 1st service on my vehicle was excellent! Everybody was friendly, helpful and positive! My visit was at 8:00 a.m. and the customer service (that early in the m More

by Kim Mcgruder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Hitchcock
Jan 13, 2017 -

Lodi Toyota responded

Hello Kim: Coffee helps wake our crew up! We brew it first thing. All kidding aside, I'm glad the Leslie took great car of you and made your first visit a memorable one. We look forward to providing you that same level of service for many years to come! Thanks for the great review. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

January 04, 2017

Great car buying experience. We enjoyed a great car buying experience. There was no pressure. We were treated with respect. Jeffrey made us feel very comfortable. Everyone we enco More

by Camry girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harrison, Cindy Gray
Jan 05, 2017 -

Lodi Toyota responded

Hi Camry Girl: You don't mention what kind of car you bought, but I'm guessing it was a Camry! Which would be an excellent choice. I've worked with Jeffrey for the better part of ten years, he really works hard to know the product well, and provide a truly exceptional experience for our customers. I took a second and forwarded a copy of this to Cindy and Jeffrey so they could read it. I know they will really appreciate it! Enjoy your Camry! Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

January 02, 2017

Best car-buying experience I have ever had! I always have dreaded having to buy a car - too much stress! Luckily, Aaron Aja came to my rescue . He was great to work with and helped make what More

by Nadine G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Gray, Aaron Aja
Jan 04, 2017 -

Lodi Toyota responded

Hello Nadine: Thank you for sharing your story about your experience with Aaron and Cindy! I sent off a copy of this to them both. I know they will appreciate you taking the time to do this and mentioning them. We try our best to make purchasing a vehicle a streamlined no pressure easy process. I am glad you enjoyed it! Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

December 23, 2016

Great Service I was assigned to Cliff for my regular tune up. I was greeted quickly, told to go inside and relax while also being offered coffee and other assortmen More

by Sue H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Stallings
Dec 30, 2016 -

Lodi Toyota responded

Hello Sue: I'm glad to hear that Cliff was able to take such great care of you the last time you visited us! I shipped him off a copy of this review and he really appreciates you taking the time to share your story with the Dealerrater community. We look forward to providing you with the same terrific service for many years to come! Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

December 07, 2016

I found your service courteous and timely and respectful. I found your service to be courteous, respectful and timely. Also, the waiting lounge was comfortable and quiet. The complimentary inspection was also More

by mrniceguy
Recommend Dealer
Yes
Employees Worked With
Michael Campbell
Dec 09, 2016 -

Lodi Toyota responded

Hi Mr. Nice Guy: I have to admit, typing Mr. Nice Guy was fun! So thank you for having a cool user name and of course for taking the time to review us. Michael is one of our most popular advisers. I think most people enjoy working with him, because he is very level headed, honest, and just a really nice guy! I sent a copy of this to him so he could read it. I'm sure he appreciates you mentioning him. We look forward to providing you the same great service for many years to come. Sincerely, Joshua Pollock Customer Relations Manager Lodi Toyota

December 03, 2016

Good Experience I appreciated no pressure or haggling and got a better price than expected on the vehicle, Charles delivered the vehicle to my home and provided ins More

by Sharman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Dolan, Charles Bradley
Dec 09, 2016 -

Lodi Toyota responded

Hello Sharman: We try our best to provide a no pressure environment and to get you the best deal we can. I am glad that you enjoyed working with Charles and Mitchell. I sent them a copy of your review. They will surely enjoy reading it and knowing that you appreciated them. Thank you for the review, we hope to see you around the dealership for your regularly scheduled maintenance appointments. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

November 29, 2016

Great service. I will always be coming back to this service department. Very nice and helpful people. My vehicle was finished very quickly. I look for t More

by Swtflowr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Riolo
Dec 09, 2016 -

Lodi Toyota responded

Hi Swtflowr: Thank you for the kind words. We appreciate it. I'm glad to hear that Steve was able to get you in and out of our service department very quickly. I emailed a copy of this to Steve, I know he will enjoy reading it. We look forward to seeing you next time. Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

November 17, 2016

Great experience with all people that we came in contact. We felt very comfortable in the buying experience due to Marty Porter's knowledge and all the associates that we came in contact with to make the purc More

by justtmandyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Porter
Dec 09, 2016 -

Lodi Toyota responded

Hello Mandy: I am glad to hear Marty and the rest of the staff took great care of you. Thanks so much for the review, we really appreciate it. I hope you are enjoying your car! Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

November 16, 2016

great value $1 oil change....what else can I say, it was time for service and I took the promotion. Yeah Toyota....lets do this again in 5000 miles More

by 10PENNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Stallings
Dec 09, 2016 -

Lodi Toyota responded

Hello: That is such an awesome deal! I'm glad you were one of the fortunate customers that got it. That deal was limited to a certain amount, you were one of the lucky ones! We appreciate the review and your business. We hope to see you in another 5000 miles. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

November 13, 2016

Marty Porter My daughter and I went to buy her a new car and Marty was so great that we ended up trading in my 2 year old Camry for a brand new one. He made sure More

by funpak2481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Porter, Cindy Gray
Dec 09, 2016 -

Lodi Toyota responded

Hello: Marty is a treasure and I enjoy working with him! I am glad to hear that you did also. Thank you so much for taking the time to review us and allowing us to earn your business. We look forward to taking care of you for many years to come. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

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