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Lodi Toyota

Lodi, CA

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1,167 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,167 reviews

September 01, 2016

Mike a true professional Mike was professional like every time he's asisted me, I have no issues, thank you Mike. If Mike is used as your standard for employes you will alway More

by Happy customer 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Campbell 74571
Sep 14, 2016 -

Lodi Toyota responded

Hi: Thank you for taking the time to review us, and Mike! I enjoy working with Mike, he treats everyone the same and is truly professional. I sent him off a copy of this also. We look forward to seeing you next time you are in! Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

August 25, 2016

Quick and easy I have two kids and they are all over the place so getting in and out was fantastic for my needs. It's usually pretty busy there too More

by nano221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Campbell
Sep 21, 2016 -

Lodi Toyota responded

Hello Nano221, I swear Dealerrater ate my previous response. I know I responded to your review before, I sent a copy to Michael. I checked my email. Oh well, any way I just wanted to take a quick second to tell you thank you for posting this. We really appreciate it. Let us know if we can help you out with anything else. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

August 25, 2016

Very pleased with service I received a postcard in the mail for a $1 oil change. I made an appointment online, which was quick and simple to do. Even though the service depar More

by Toyotaowner2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Riolo
Sep 21, 2016 -

Lodi Toyota responded

Hi Toyotaowner2010: I am glad you were able to take advantage of the $1 oil change that was offered to some of our customers! That is such a great deal. Steve does his best to get our customers in and out of the dealership as quickly as he can. We all realize how important your time is, and we strive to get things done not only quickly, but correctly. Hopefully we will see you again when your next regular scheduled maintenance is due. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

August 09, 2016

Excellent Service Dept They got me in and out within a hour! I couldn't have been more happy with my experience and they did a great job. I will always come back More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Rose
Sep 21, 2016 -

Lodi Toyota responded

Hi Molly: Sorry it took so long for me to respond to this. I'm not quite sure what happened or how I missed your lovely comments. We truly appreciate you taking time out of your day to share your experience on Dealerrater. I sent a copy of this along to Ty, I know he appreciates it also. Until next time. Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

July 27, 2016

Best car buying experience ever!!! When I walked into Lodi Toyota I was greeted by Aaron Aja. He was very polite and not to pushy, but also right there every step of the way to answer q More

by J. Crow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Aja
Aug 03, 2016 -

Lodi Toyota responded

Hello Mr. Crow: I really enjoy working with Aaron and I am glad to hear you did also. We both appreciate you taking the time to share your story on Dealerrater. I sent a copy of this to the management team and Aaron. When I saw Aaron the next time, he had a huge smile on his face. He was thrilled to read about how happy you were and that you left him a review. As a dealership we love when we find the perfect car for you. Our goal is to find the right car, at the right price for our customers! Please don't hesitate to contact us if we can be of any further assistance. Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

July 20, 2016

Great sales experience with Alicia McKay Alicia was very friendly and easy to work with, and made the whole transaction of buying a car very easy for us. Thanks to Alicia and Cindy as we are More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia McKay, Cindy Gray
Jul 25, 2016 -

Lodi Toyota responded

Hello Michael: Alicia and Cindy both think it is great that you took the time to post a review about them on Dealerrater! We are glad to hear that you are happy with your purchase. We do our best to find the right vehicle for every customer that comes into our dealership. Let us know if we can be of any further assistance. Kindly, Joshua Pollock Customer Relations Manager Lodi Toyota

July 15, 2016

Great Service The team was ready for my truck and was able to get a lot done in a very short period of time. Would definitely recommend this service and sales store More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Stallings
Jul 25, 2016 -

Lodi Toyota responded

Hi Bob: I'm glad to hear that Cliff took great care of you and your truck! I sent a copy of this to Cliff. I'm sure he will be thrilled to see that you took the time to share your story on dealerrater! We hope to see you for your next scheduled maintenance visit. Between now and then if there is anything else we can do for you, don't hesitate to let us know. Thanks again, Joshua Pollock Customer Relations Manager Lodi Toyota

July 13, 2016

Great Experience We were in to select a new 2016 Toyota Camry. After seeing 2 of them, we selected a beautiful greyish colored one. On the test drive, it handled real More

by Carol Berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Les Dean
Jul 25, 2016 -

Lodi Toyota responded

Hello Carol: Glad to hear that both Cory and Les took great care of you! Hope you enjoy your brand new 2016 Camry! It's a great car. We look forward to seeing you for your regular scheduled maintenance! Please let us know if we can help you with anything else! Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

July 09, 2016

Great Staff & Wonderful Experience Everyone who assisted us was courteous and respectful, Wahid, Jory and Sharice. All were very professional and great to work with. Thank you very mu More

by dondeesilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahid, Sharice McDonald, Jovy Romena
Jul 12, 2016 -

Lodi Toyota responded

Hello Mr. Silva: I'm glad to hear that you enjoyed working with Jovy, Sharice, and Wahid! They are a great team. Thank you for taking the time to share your story on Dealerrater. We hope to see you in our service department when it's time to have your regular maintenance handled! Let us know if we can be of any further assistance! Best Wishes, Joshua Pollock Customer Relations Manager Lodi Toyota

July 07, 2016

complete confidence in dealership from the time i walked in til the time i left ,i knew i was in good hands, broken antenna was fixed and maintence on both my toyotas were taken care o More

by stevehelpless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joann vieira and mike(service)
Jul 12, 2016 -

Lodi Toyota responded

Hi Steve: Thank you for taking a few moments to share your story on Dealerrater. We really appreciate it. Mike and Joann will be thrilled to receive the positive recognition. They work hard to make sure our customers are well cared for! Enjoy your Toyota's until the next time we see you! Take Care, Joshua Pollock Customer Relations Manager Lodi Toyota

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