Lodi Toyota

Karen Ranes is a disingenuous incompetent They love the old "bait and switch". Agreed to a "key swap" deal. Explicitly told that NO cash would be required. This was a lie. Some cowardly "finan They love the old "bait and switch". Agreed to a "key swap" deal. Explicitly told that NO cash would be required. This was a lie. Some cowardly "finance manager" hung up on me when I called to register my dissatisfaction. Utterly classless establishment. NO attempt to rectify the situation. Go to Honda or Hyundai. More

Great Service by Ty I received a warranty extension for both the dashboard and seat belts in my Sienna. I brought in the van and Ty was quick to get to work on it. After I received a warranty extension for both the dashboard and seat belts in my Sienna. I brought in the van and Ty was quick to get to work on it. After the initial visit, I had to come in two separate days to have the different issues fixed since one was on backorder. All three days Ty was quick to take care of me and make sure I had transportation to and from home while my van was there so I wasn't forced to wait there. One fix took two days and we were given a loaner vehicle. We were very impressed by Ty and his service. We were kept in the loop and things went smoothly. More

Courteous and speedy Very friendly and willing to drive me to and from home during service. Did not need the ride as they were very fast with the service. Brought attent Very friendly and willing to drive me to and from home during service. Did not need the ride as they were very fast with the service. Brought attention to a wiper that was in need of replacement More

Recall I received a recall notice for my 2008 Toyota Tacoma from the Toyota Factory. I called Lodi Toyota, made an appointment for that day, and I was in and I received a recall notice for my 2008 Toyota Tacoma from the Toyota Factory. I called Lodi Toyota, made an appointment for that day, and I was in and out in 3 hours...painless! More

Purchase of new Highlander I used the USAA buying program; the internet staff responded immediately with a good price and found the vehicle in record time. When purchased, ther I used the USAA buying program; the internet staff responded immediately with a good price and found the vehicle in record time. When purchased, there were no deviations in price and no games played. This dealership was the most responsive of the 12 others referred by the USAA program. More

Great!! Best service department!!thank you! Get you out fast. Nice waiting room. Ty is the best to work with. Never have to wait always friendly. Best service department!!thank you! Get you out fast. Nice waiting room. Ty is the best to work with. Never have to wait always friendly. More

Geoff did an amazing job from online response to purchase Geoff was amazing from online answers and emails to the purchase process. Then Cindy took over in finance and made it wick and easy! I love my new Cam Geoff was amazing from online answers and emails to the purchase process. Then Cindy took over in finance and made it wick and easy! I love my new Camry More

Excellent Service! The Service Manager was very thorough. The service technician was very polite and showed me some features of the car that I did not know how to use. The Service Manager was very thorough. The service technician was very polite and showed me some features of the car that I did not know how to use. To sum up, a "pleasureable" experience. More

Great customer service, Tiffany and Cindy were amazing. They help find the perfect car for me within my price and didn't try to sell me else as other dealerships do. Great place friendly staff. My dad has They help find the perfect car for me within my price and didn't try to sell me else as other dealerships do. Great place friendly staff. My dad has purchase a car there and two of his best friends. Safe to say we are Toyota people. More