Loeber Motors

Best car buying experience No games or gimmicks. The sales people here are helpful the customer service is phenomenal I cant experience in words how much I love this dealer. I d No games or gimmicks. The sales people here are helpful the customer service is phenomenal I cant experience in words how much I love this dealer. I definitely recommend them if you looking for the highest quality and best overall experience! They earn there loyal customers! More

Amazed This dealer definitely knows the meaning of customer service. Before you arrive to the dealership they give you so much additional information on the This dealer definitely knows the meaning of customer service. Before you arrive to the dealership they give you so much additional information on the vehicle, when you arrive you feel very much informed. They don't give you the run around when you ask questions they make you feel welcomed. they are a extremely friendly group of people. Expect to be treated like a Queen or King! More

Good Experience BUT BEWARE of Tommy Noda I purchased a 2014 CPO vehicle a few weeks ago and overall my buying experience was good. I was helped and assisted by Tommy Noda during the entire pr I purchased a 2014 CPO vehicle a few weeks ago and overall my buying experience was good. I was helped and assisted by Tommy Noda during the entire process and will say he is very knowledgeable and makes you feel welcomed. As part of the purchase deal, Tommy promised the all-weather floor mats and a free tank of gas. It turned out that once I bought the vehicle and singed all the paperwork Tommy has FAILED to deliver on his promises and has cheap excuses when we’ve spoken since then. BEWARE of Tommy Noda if you have him as a sales person for he is all talk and doesn’t deliver on his promises. Out of this experience I’m leaving very disappointed for it’s not the mats or gas tank but his word and trust that is more important and unfortunately I’ve lost my trust for him and DO NOT recommend anyone using him. Ensure you have a trustworthy salesperson that has your best interest at all times and does not lie to you as a customer. More

Great place for Car Buying I had the chance to visit the place and meet one of the best Car Salesman (Tommy Noda)! I ended up purchassing a 2013 C300 4matic. Joel I had the chance to visit the place and meet one of the best Car Salesman (Tommy Noda)! I ended up purchassing a 2013 C300 4matic. Joel More

A dealership that UNDERSTANDS customer service! After visiting a couple of local area dealers and receiving poor service, I opted to drive the distance to visit Loeber Motors in Lincolnwood - and am After visiting a couple of local area dealers and receiving poor service, I opted to drive the distance to visit Loeber Motors in Lincolnwood - and am so glad I did! It was a wonderful experience from the moment I walked in the door. I was greeted with smiling receptionists, and met by me sales person. I worked with Tommy Noda, who provided one of the best customer experiences I've had in a long time. Tommy exudes passion for his job and is the quintessential customer representative in his sales role. My positive experience continued with finance as I worked with Tom Baier to close out the sale on my new car. If you are in the market for a used or new Mercedes, please visit this wonderful dealership. You wont be disappointed! More

Tommy Noda was the best salesman I have ever worked with. He was nice, knowledgeable and not pushy. He not only got me and my fiance the car we wanted, he even helped us out with giving us the best deal for He was nice, knowledgeable and not pushy. He not only got me and my fiance the car we wanted, he even helped us out with giving us the best deal for financing. He is the best there! More

Have bought from this dealership in the past and now get my car serviced here. Customer service is always outstanding and I am always pleased with the quality of work done on my car. Have recommended this f my car serviced here. Customer service is always outstanding and I am always pleased with the quality of work done on my car. Have recommended this facility to many friends and will continue to do so. More

WELL I SEEN ALOT OF CARS TO CHOCSE FROM AND CAUSE THE WELL I SEEN ALOT OF CARS TO CHOCSE FROM AND CAUSE THE CUSTOMER SERVICE WAS OUTSTANDING. AN ALL MY QUESTION WAS ANSWER AN YES THIS IS A DEALERSHIP I WELL I SEEN ALOT OF CARS TO CHOCSE FROM AND CAUSE THE CUSTOMER SERVICE WAS OUTSTANDING. AN ALL MY QUESTION WAS ANSWER AN YES THIS IS A DEALERSHIP I WOULD RECOMMEND. More

I called and made sure the vehicle we wanted was still I called and made sure the vehicle we wanted was still for sale. I drove 2 hours in icy conditions to test drive the vehicle. I test drove the v I called and made sure the vehicle we wanted was still for sale. I drove 2 hours in icy conditions to test drive the vehicle. I test drove the vehicle. I stated more than once I wanted to purchase the vehicle. I was given a good price for the vehicle I wanted to trade in. I filled out the credit application and waited almost 2 hours to speak with the guy who arranges financing. Salesman I dealt with was very skeptical and showed me on a calculator what payments could be before interest rate. I still said I wanted to purchase the vehicle. After waiting 2 hours the salesman came back and said its out of my hands, the other couple got the escalade because they paid cash. I was stunned, as I thought we were purchasing it. So I am not sure what happened. I was told the couple had test drove it before and decided to buy it. From my past experiences, unless you put money down it is free to sale to another, plus I was told the car was not sold when I said I will buy it. I felt the salesman terminated my deal because he believed I could not get financing and that allowed another couple to buy the escalade after us. I feel as if I have been wrongly judged and discriminated against by the salesman’s actions. I complained to management but no amends were made. More

John is knowledgeable helpful considerate confident in his ability to sell the vehicles at Loeber. Jay sent out an email asking what we wanted and John and Loeber delivered. his ability to sell the vehicles at Loeber. Jay sent out an email asking what we wanted and John and Loeber delivered. More