My girlfriend bought a 2013 chevy cruz here and i understand all cars break down, but hers is a total lemon. We brought the car in several times for the same parts that kept breaking. The first time, they told her the part was not under warranty and she paid on her credit card. After personally doing some research, i found it was under warranty, contacted them, and they reimbursed her card. These people are crooks. I wonder how many people this happens to and goes unnoticed. Recently the car broke down again (big surprise), and had to call the service dept. to find out what went wrong. The woman on the phone was extremely rude, and told me one of the broken parts was a "tensioner belt". I explained to her their is no such part... Her car has a timing belt, a tensioner pulley; their is no "tensioner belt". When i said this she got even more rude explaining she didn't have the paperwork in front of her. I would not recommend anyone purchase a car nor have it serviced there.