Loehmann Blasius Chevrolet Cadillac

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to "take the vehicle off the market" — then demanded more money, saying they calculated their own residual w writing, took my license and signed docs to "take the vehicle off the market" — then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: • Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781–811/mo at 39 months / 10,000 miles with $3,000 drive-off. • Aug 7 (texts attached): I confirmed in plain words — "$3,000 down, then $781 for the next 38 months. No fees, no taxes, nothing else. I walk in, pay $3,000, and take the car away. This is all inclusive." The salesperson replied: "That's right… that is the number," conditioned only on strong credit approval. My credit is strong; credit was never raised as an issue. • Same day, at the dealership's request, I sent driver's license, registration, insurance card, and signed documents, after being told: "just send me your license, registration, and insurance card and I will take the vehicle out of the market for you." They declined to take a deposit. • I wrote, before sending anything: "I am 2 hrs away from your showroom and I don't want surprises after I come." • Before delivery, the dealership demanded $850 per month and more money down. The reasons given: the car hadn't arrived yet, and they had "calculated the residual value wrongly." For anyone unfamiliar: dealers don't calculate residuals — the bank publishes them monthly and the dealer looks them up. Their own worksheet printed the same 60.0% residual at 24, 36, and 39 months, which real bank residuals never do. Their sheet, their error, confirmed twice in writing. • When I asked them to honor their own quoted terms, the salesperson and sales manager were dismissive. I remain willing to complete the lease at exactly the terms they put in writing. I am filing complaints with the CT DMV Dealers & Repairers Division and the CT Attorney General. Read the screenshots and worksheet and decide for yourself whether this dealership's word is worth it. More

Horrid experience the last two times in for maintenance. Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service depa Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service department the benefit of the doubt as the part was plastic and it was winter (these things break). I did not complain about this, and just ate it. I recently (6/18/26) went in again for an oil change. Requested that the tire rotation be skipped as I had to be at an appointment for 11:30am, two hours after my scheduled time (9:30am). The oil change was completed in a timely manner, and I was out the door by 10:15am. Upon pulling out of the lot, a loud rotational sound on the front driver's side was present, and it was not there when I brought the car in. As a former service technician, I am very aware of the sounds my vehicle makes; this sound was very new. After immediately turning around and reporting the symptoms to the advisor, he went on a quick ride and confirmed the noise. At 10:45am, they bring the car out and tell me the backing plate was partially bent and the technician fixed it. I now leave for the second time, the sound is still there. I turn around, and report symptoms to the advisor. It was 11:30 after leaving the parking lot for the third time. I was told that it was the wheel weights that were bent causing the noise. After going on a test drive with the advisor, the sound was gone, but had moved to the front passenger tire (they swapped tires, but didnt fix the issue). For the sake of argument, I accepted the vehicle and left the dealership with a problem I never had, and after 2 hours of waiting. This whole experience is due to extreme incompetency. The issue being that the tire rotation was requested to be skipped. But now theres NVH in the front end. Secondly, having the experience of inspecting thousands of vehicles in my earlier professional role, never once did I "bend a backing plate" or not test drive a vehicle after an NVH complaint to verify the noise was fixed. This was the worst service I have ever received and will absolutely advise the following: Do not buy the maintenance packages offered - they have the lowest paid and most incompetent "techs" working on your vehicle. I know that I was lied to because I had to remove the front right tire to fix the noise issue myself. Another concerning issue that is warranted with this experience were the recommendations for repairs. Both front and rear brakes were recommended and checked off as "red". I replaced front and rear brakes less than six months ago... they recommended all wiper blades to be replaced... I did those with my brakes. Cabin and engine air filters were recommended... they were not dirty. This service department is selling repairs that are NOT needed, and they create problems when they werent there originally. STAY AWAY I am considering eating the maintenance package, never buying a car from there again and ensuring that everyone is aware of this experience. Save yourself the hassle and money... get your vehicle repaired by a reputable mom and pop shop that actually has competent employees working on your vehicle and wont blatantly lie to your face to get you out the door. Blasius Chevrolet = worst service experience ever... literally. More

Frank P was a great help, very attentive, and worked fast to get me the commercial cab and chassis I needed. to get me the commercial cab and chassis I needed. More

Javier Montalvo was our salesperson for our recent Cadillac purchase at Blasius. His entire sales approach was spot on and provided a comfortable experience for us. Javier is a class act and we are i Cadillac purchase at Blasius. His entire sales approach was spot on and provided a comfortable experience for us. Javier is a class act and we are immensely pleased. More

I had an outstanding experience purchasing my Cadillac Lyriq from Blasius Cadillac. Despite having researched the vehicle extensively through YouTube videos, sales representative Rich Noble took the time Lyriq from Blasius Cadillac. Despite having researched the vehicle extensively through YouTube videos, sales representative Rich Noble took the time to thoroughly explain every detail during my test drive, ensuring I fully understood all the features. When I arrived late due to travel delays from Boston and a previous dealership appointment, the team was incredibly accommodating and flexible with my schedule. The pricing process was refreshingly transparent—we negotiated the complete out-the-door price entirely through email with no hidden fees or last-minute surprises. Most impressively, they coordinated with the Massachusetts RMV and delivered my vehicle directly to my home with plates and registration paperwork already completed, saving me an additional trip back to the dealership. Blasius Cadillac demonstrated professionalism, transparency, and genuine customer care throughout the entire process. Highly recommended! More

Dealership did an excellent job competitively pricing the contract and Frank Prusinowski was a very attentive Dealer Representative, completely and timely in his response , attentive to detail, and focused a contract and Frank Prusinowski was a very attentive Dealer Representative, completely and timely in his response , attentive to detail, and focused always on my personal concerns which he resolved. Mike Silver was excellent on delivery and explanation of the car workings. I am excited about my Cadillac LYRIQ. More

Service dept is a joke. I recently brought my 2016 Cadillac ATS in to check on a CEL and do an oil change. They told me that I needed $1800 worth of front and rear brake wor I recently brought my 2016 Cadillac ATS in to check on a CEL and do an oil change. They told me that I needed $1800 worth of front and rear brake work. Note that I did not ask them to look at my brakes, and 4 months earlier I had just myself replaced the rear brake pads and examined and found the front pads to be nowhere near needing replacement. The best part is that 3 weeks later I take my car in to Town Fair Tire to check on a TPMS light, only to discover that when Blasius "checked" my brakes, they swapped my wheels, so that my wider rear wheels were now on the front of the car. This is the final straw for me after years of issues including a broken side skirt on my brand new Z06 Corvette, greasy fingerprints on windows and interior, forgetting to reinstall the chrome engine caps (instead left it on my windshield cowl) after an oil change, as well as sand and rocks on my carpet. I am DONE with this dealership! More

Purchased our caddilac xt6 from Michael Vargas. He was extremely ,courteous and helpful. He was also very knowledgeable and patient with us. His friendly attitude makes us want to let others know He was extremely ,courteous and helpful. He was also very knowledgeable and patient with us. His friendly attitude makes us want to let others know about our great experience. Also helpful were Mike Bartolini, business manager and Gary , the accessory guy. They made the experience a pleasurable event. Arlene and Robert Ryan. More

My sales person, Jeremy Gambino, was great to do business with, he explained everything from beginning to end. I came back the next day and he showed me how to operate a feature on the car. I will be back w with, he explained everything from beginning to end. I came back the next day and he showed me how to operate a feature on the car. I will be back when I need another car, Thank you Jeremy. More

My son bought a car just nine days ago and it’s already not running! For $20,000 you would think that a car would last more than nine days but not if you buy it from the dealership! Stay far away!!! not running! For $20,000 you would think that a car would last more than nine days but not if you buy it from the dealership! Stay far away!!! More