4,293 Reviews of Lokey Kia - Service Center
The worst service experience of my entire life! I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still do not have my car back. STAY AWAY FROM THIS DEALER! More
I scheduled an appointment for an open recall and basic maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointm maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointment. Chris, the maintenance department representative, got me in quickly and easily. He contacted me twice prior to the work being done to carefully review every item with an estimated cost for my approval. The work was completed promptly with a thorough explanation of what was done and why. More
When I bought my Titan I LOVED Lokey. When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT u When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT use Lokey to purchase another vehicle. More
Service dept lacks true customer service skills. Frankie is the exception. Most others not so much Frankie is the exception. Most others not so much More
Service appointment for an oil change. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch. More
Dave Woodman is my service writer. He has always worked to help keep our Optima in great condition, making sure it get the required service. Would highly recommend Dave for his help a He has always worked to help keep our Optima in great condition, making sure it get the required service. Would highly recommend Dave for his help and dedication to giving great service. More
Great experience. .all comm Unication was clear, friendly,kind, thorough. Ms. Tusa took very good care of us and calledfrequently. We really appreciate your efforts on .all comm Unication was clear, friendly,kind, thorough. Ms. Tusa took very good care of us and calledfrequently. We really appreciate your efforts on our part. Even after we left your lot and had a problem we were taken care of. More