Lokey Kia - Service Center

The told me it would take a couple of hours to fix my car, they had it for 3 days. They told me to move everything out of the front and into the back so they could access what they needed to. Then I got car, they had it for 3 days. They told me to move everything out of the front and into the back so they could access what they needed to. Then I got my car back and everything from the truck was thrown into the backseat. Super unimpressed with the customer service from everyone in the service dept. I would not bring my car back to this location for service. More

Great customer service,minimal wait time,,very clean with offered snack and drinks,great service tech who worked on my car offered snack and drinks,great service tech who worked on my car More

The worst service experience of my entire life! I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still do not have my car back. STAY AWAY FROM THIS DEALER! More

I scheduled an appointment for an open recall and basic maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointm maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointment. Chris, the maintenance department representative, got me in quickly and easily. He contacted me twice prior to the work being done to carefully review every item with an estimated cost for my approval. The work was completed promptly with a thorough explanation of what was done and why. More

When I bought my Titan I LOVED Lokey. When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT u When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT use Lokey to purchase another vehicle. More

Service dept lacks true customer service skills. Frankie is the exception. Most others not so much Frankie is the exception. Most others not so much More

Easy to schedule service, I feel like the prices they charge are acceptable. People are knowledgeable and nice. charge are acceptable. People are knowledgeable and nice. More

Service appointment for an oil change. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch. More

Very efficient. I would definitely recommend them for service. Quick and thorough overall. Thank you. I would definitely recommend them for service. Quick and thorough overall. Thank you. More

Dave Woodman is my service writer. He has always worked to help keep our Optima in great condition, making sure it get the required service. Would highly recommend Dave for his help a He has always worked to help keep our Optima in great condition, making sure it get the required service. Would highly recommend Dave for his help and dedication to giving great service. More