Lokey Kia - Service Center

It was very convenient. They were ready for me when I arrived. It is clean, provided snacks, coffee, and bottled water in the waiting area. They were ready for me when I arrived. It is clean, provided snacks, coffee, and bottled water in the waiting area. More

They helped me with a quick check up before a road trip… Very friendly, reassuring, and they washed my carl! Always great service! Dependable trust them love my KIA Very friendly, reassuring, and they washed my carl! Always great service! Dependable trust them love my KIA More

Service is always great. This is my 3rd Kia. Only complaint I have is there pricing policy. My last service visit I was out in last than an hour. Sales gives you all the inf This is my 3rd Kia. Only complaint I have is there pricing policy. My last service visit I was out in last than an hour. Sales gives you all the information you need to make a good decision on car. I would buy another car in future. More

Brought my car there 4 times for a very loud rattle in the rear passenger side. They have not found it and it is getting worse. I called to have it checked this week because it was getting worse and the the rear passenger side. They have not found it and it is getting worse. I called to have it checked this week because it was getting worse and they said they didn't have time. It was there for oil change and brake inspection and they said they didn't have time to check rattle. I am away for four months and might be out of warranty. This is not good business. More

The service department was extremely well organized and the waiting area very pleasant. Dan was terrific at explaining what my servicing would include and what the costs would be; he took great care of me. the waiting area very pleasant. Dan was terrific at explaining what my servicing would include and what the costs would be; he took great care of me. A great experience from start to finish. More

Kia sales associate David provide absolute excellent customer service during my visit. David was professional and kind therefore I am greatful for the service that he provided. Horacia in the service customer service during my visit. David was professional and kind therefore I am greatful for the service that he provided. Horacia in the service department was amazing as well by getting me in at a short notice and taking care of my vehicle. Horacia even quickly rescheduled me for another appointment upon my request. Thank you Team Kia Best regards, Tony Harrison More

A 40 minute replacement, estimated at 1 hour, took 2. 5 hours; this is unacceptable performance. No time updates, no explanation, no apology, no atonement, and no general manager on premises that day. 5 hours; this is unacceptable performance. No time updates, no explanation, no apology, no atonement, and no general manager on premises that day. More

Always courteous, professional and able to address issues and repairs in a expedient manner. Dave and Keith are excellent to work with. and repairs in a expedient manner. Dave and Keith are excellent to work with. More

Our sales man, Jermaine Nelson is excellent. He has sold us our last four Kia`s. Also, David Woodman in the service department. He is the main reason to do business with Lokey. Always treats us He has sold us our last four Kia`s. Also, David Woodman in the service department. He is the main reason to do business with Lokey. Always treats us like family. As a shopper, I found Lokey service department to be competitive in price to most other repair centers. More

The service advisors explain everything and keep you updated. It was easy getting in and out. updated. It was easy getting in and out. More