4,296 Reviews of Lokey Kia - Service Center
Friendly staff but oil change took 2 hours on a week night, was given good discount night, was given good discount More
This dealership has been very helpful in selecting a vehicle and maintaining it. We have purchased 3 vehicles from them. vehicle and maintaining it. We have purchased 3 vehicles from them. More
Service is always performed quickly and with no problems. Service writer David Woodman is very knowledgeable and takes care of all my needs quickly and is very helpful. Service writer David Woodman is very knowledgeable and takes care of all my needs quickly and is very helpful. More
Lokey Kia, Clearwater is awesome! They are so trustworthy and professional. They take our car on time and do an excellent job with an oil change, repair, or recall item. We have purchased several new cars fr and professional. They take our car on time and do an excellent job with an oil change, repair, or recall item. We have purchased several new cars from them. Even though my husband (with my encouragement) could purchase whatever car he would like to own, he plans to go back for a trade-in to Lokey Kia soon. More
First, I'll say I normally drop my car off for any service issues, recalls (several in the past year) mornings, which I will continue from now on. This time the soonest appt was a Thursday at 2pm. Too service issues, recalls (several in the past year) mornings, which I will continue from now on. This time the soonest appt was a Thursday at 2pm. Took time off, and decided to wait. After 3 & 1/2 hours of just sitting, they confirmed what I said the main issue was and still have to come back once the associate sends me pricing and any other recommendations. To add injury to insult, a car sales agent send a text msg: this is ___ I see you were in today, would like to upgrade. I'm like really?!?! I'm still here being way more patient than most people and you send me that text. Going forward, I highly recommend being more courteous of everyone's time. **UPDATE: 5 days and 3 calls later, finally spoke with someone whom states they will at least email the print out so I can move forward addressing the issues. More
Awesome quick service on time! Always great!!!love this dealership! Been coming for years! Great dealership! Been coming for years! Great More
Great customer service every time. I was waiting on a back order for my window regulators, they did all 4 quick & didn’t wait long at all. THANK YOU back order for my window regulators, they did all 4 quick & didn’t wait long at all. THANK YOU More
I set an appointment 3 weeks in advance. I gave the dealership my exact diagnosis, I was told they could get it covered under warranty. I drove 2 hours, waited 1.5 hours in the waiting room for them to dealership my exact diagnosis, I was told they could get it covered under warranty. I drove 2 hours, waited 1.5 hours in the waiting room for them to tell me I'm not covered. They bait and switched me. I wasted an entire morning, gas and 3 weeks of having my car fixed for their lack of ownership and responsibility. I will not so business there again and would not recommend it, especially with all of the other options in the area. More