Lokey Kia - Service Center

Great, immediate service, including the shuttle ride to the mall and back! Fast, courteous and efficient. Shuttle drivers should be able to meet customers at any exit of the mall. Shouldn't make your custo the mall and back! Fast, courteous and efficient. Shuttle drivers should be able to meet customers at any exit of the mall. Shouldn't make your customers chase down the shuttle driver, handicapped or not. Also, shouldn't force your customers to write 25 words or more though. Otherwise, Awesome! More

Did a great job and even finished my service earlier then told. Able to make sure I was able to be mobile even though I didn't have my car told. Able to make sure I was able to be mobile even though I didn't have my car More

Not only do they have a nice place to wait for my car to be serviced but they have drinks and snacks and when I pick my car up it’s washed and cleaned. This is an awesome place and I love Lokey Kia. be serviced but they have drinks and snacks and when I pick my car up it’s washed and cleaned. This is an awesome place and I love Lokey Kia. More

Quick and reliable service! The service center was able to get me in without an appointment and they finished the job quickly. Grateful for the service center staff! to get me in without an appointment and they finished the job quickly. Grateful for the service center staff! More

The service dept was well staffed and the greeting was warm. Michael McGhee was very knowledgeable and took care to make sure I was comfortable. He kept me informed until my car was serviced. warm. Michael McGhee was very knowledgeable and took care to make sure I was comfortable. He kept me informed until my car was serviced. More

I had an appointment and they took my car right in. I waited for the car and was kept apprised on where they were on it. waited for the car and was kept apprised on where they were on it. More

I have been with lokey kia for over a decade and have always had excellent service. Thank you. Every dept. Is top rated. Number one always had excellent service. Thank you. Every dept. Is top rated. Number one More

Always welcoming.Always courteous. Always super Always welcoming. Always courteous. Always super friendly. Always fully accommodating. It always makes for an extremely stress free wait for my Always welcoming. Always courteous. Always super friendly. Always fully accommodating. It always makes for an extremely stress free wait for my service. Every single time. More

The service center needs to be approved for more personal customer service. Check in is not easy. I would suggest having someone call people when the car is ready car in three times never fixed within two we customer service. Check in is not easy. I would suggest having someone call people when the car is ready car in three times never fixed within two weeks More

When I dropped car off I asked if they could run it through the car wash - the answer was yes but when my car was ready, it was not done. This is the 2nd time I have had my car there and the first ti through the car wash - the answer was yes but when my car was ready, it was not done. This is the 2nd time I have had my car there and the first time I had many issues with the CSR which were never addressed. More