4,296 Reviews of Lokey Kia - Service Center
Not at all happy with Lokey Kia's service dept. They charger me double what I usually pay for an oil change and the girl that checked me out could not explain to me why. Also, when I made the appointmen charger me double what I usually pay for an oil change and the girl that checked me out could not explain to me why. Also, when I made the appointment the girl I spoke with said I had a recall that needed taken care of and scheduled it for the same time as the oil change. However, when I came in for the oil change they told me that they didn't have the part needed for the recall and I would have to come back later for that. This is not convenient for me at all. They should have waited until they had the part before scheduling me to come in. After this recall is resolved, I highly doubt I will take my Kia back to Money. More
Lokey Kia in Clearwater has a great service department. Easy to make an appointment over a call or on line. They have kept my Sorrento running well for over 99,000 miles! Easy to make an appointment over a call or on line. They have kept my Sorrento running well for over 99,000 miles! More
Always excellent service. They are great at communicating with you throughout the process and keeping you informed about what they are doing and why. The waiting area is excellent. with you throughout the process and keeping you informed about what they are doing and why. The waiting area is excellent. More
Chris is a fantastic rep, both listening to my problems and working to fix them in a timely manner. I would recommend their dealership to any and all others that ask. Thank you and working to fix them in a timely manner. I would recommend their dealership to any and all others that ask. Thank you More
Prompt professional and take time to explain services and options. They also took the time to supply coupons for needed services. Pleasure to do business at Lokey Kia. options. They also took the time to supply coupons for needed services. Pleasure to do business at Lokey Kia. More
Every time I go to this location, I'm always welcomed with cheerful individuals who genuinely care about me and my needs. I will only work with Michael Murray because he is the best salesperson I've ever with cheerful individuals who genuinely care about me and my needs. I will only work with Michael Murray because he is the best salesperson I've ever met. Thank you guys for yet another wonderful experience, stay awesome!! More
Chris got me in right away and John diagnosed the problem with my AC. I brought it back in a couple of days later to have the work done. Now my air conditioner (which is greatly needed here in Florida) is with my AC. I brought it back in a couple of days later to have the work done. Now my air conditioner (which is greatly needed here in Florida) is working as it should. I need to keep my 2014 Kia Sorento going for a long time. Thanks Chris and John for helping with that!! More
I scheduled an appointment for an oil change and an alignment . Christopher was very communicative and assisted with all needs in a timely manner! Overall Chris provides great customer service every vi alignment . Christopher was very communicative and assisted with all needs in a timely manner! Overall Chris provides great customer service every visit!!! Keep up the great work , I really appreciate it!! More
They are always helpful and courteous.The place is They are always helpful and courteous. The place is always clean. The service department goes out of their way to see you are satisfied. Comfortable They are always helpful and courteous. The place is always clean. The service department goes out of their way to see you are satisfied. Comfortable waiting area More