Lokey Kia - Service Center

oil change it was great. i had scheduled an appointment but when i got there they did not have me down. they took me any way and i was in and out in less then an it was great. i had scheduled an appointment but when i got there they did not have me down. they took me any way and i was in and out in less then an hour. More

Chris is fantastic Chris always takes care of me. I am more than happy to pay a few extra dollars at Lokey over saving a few dollars at an independent garage because the Chris always takes care of me. I am more than happy to pay a few extra dollars at Lokey over saving a few dollars at an independent garage because they are informative and I honestly feel as though they have my best interests at heart. More

I’m so happy with Lokey Kia. I like my car and The service is fantastic. And Tom takes care of the customer. ! Thank you Tom you the best. service is fantastic. And Tom takes care of the customer. ! Thank you Tom you the best. More

Oil Change Great Service. David Woodman was very professional and great to deal with. He kept me updated and it was done much quicker then expected. Thanks. Great Service. David Woodman was very professional and great to deal with. He kept me updated and it was done much quicker then expected. Thanks. More

The service was fine, but it was disturbing to see zero masks on employees in the small service building and really zero social distancing. there is still a pandemic happening! masks on employees in the small service building and really zero social distancing. there is still a pandemic happening! More

I was horrified to see not one employee at this dealership wearing a mask. Being forced to sit in a waiting room where employees and half of the customers weren’t wearing masks was a great concern. dealership wearing a mask. Being forced to sit in a waiting room where employees and half of the customers weren’t wearing masks was a great concern. I won’t be back for a very long time. This shows no concern for customer safety. More

Overall terrible experience. The car was kept longer than I was told as they don’t work on weekends & I was told that the rental would extend through the weekend when in actuality they overcharged me for the I was told as they don’t work on weekends & I was told that the rental would extend through the weekend when in actuality they overcharged me for the rental & charge me for the extra 2 to 3 days. Then when I picked up the car the work from the collision repair center was not completed. They did not replace one of the parts that I paid for and I also have to go back in a month to get a clearcoat on the rear passenger door. So overall pretty disgusted and not at all pleased. When my lease is up I will be returning the car More

Everyone is pleasant but can’t help me with my problem with Kia finance. Would not lease a Kia car again. Kia finance is horrible. with Kia finance. Would not lease a Kia car again. Kia finance is horrible. More

Welcoming and great service for my first and only service call ! Regina Lathan - my son Kevin Latham bought me this Kia Soul in the fall of 2019 and I’m loving it - traded my Pontiac Vibe 2005 for this Kia call ! Regina Lathan - my son Kevin Latham bought me this Kia Soul in the fall of 2019 and I’m loving it - traded my Pontiac Vibe 2005 for this Kia Soul 2020 . Need to have this under my name ... not under Kevin’s My phone is 585-727-3463 Thanks, Regina Lathan More

I like maintenance my car at Kia. Customer very helpful, no need waiting, do fast and Good services... also they always tell what you need to need it fix. Thank you Kia for your service. Highly recommend no need waiting, do fast and Good services... also they always tell what you need to need it fix. Thank you Kia for your service. Highly recommend to friends.. More