Lokey Kia - Service Center

Fast and excellent service I had my first oil change and tire rotation. My appointment was scheduled for 330 and they took me in on time. I was only in the waiting area for 45 m I had my first oil change and tire rotation. My appointment was scheduled for 330 and they took me in on time. I was only in the waiting area for 45 minutes. I never thought I would be in and out that quick. More

always treated with professionalism, courtesy, and expertise My third Kia, and soon there will be a fourth that I will come in and shop around for. My experience with Lokey Kia has always been positive, and I ha My third Kia, and soon there will be a fourth that I will come in and shop around for. My experience with Lokey Kia has always been positive, and I have recommended them to several friends. More

Ok could have been better Oil change was perfect and so was the tire rotation. However, we also needed suggestion on a problem we are having with ants in our Hood. They offere Oil change was perfect and so was the tire rotation. However, we also needed suggestion on a problem we are having with ants in our Hood. They offered no suggestions. Also eliminating the car wash I feel was tacky. It shows poor customer service More

Quick and helpful Went there for a oil change and an inspection. I was in and out quickly and they were super helpful. 10/10. Will probably be back. Went there for a oil change and an inspection. I was in and out quickly and they were super helpful. 10/10. Will probably be back. More

Waited 90 minutes for an oil change What is the point of scheduling an appointment for a 20 minute oil change if it is going to take an hour to even start working on the car? I was told What is the point of scheduling an appointment for a 20 minute oil change if it is going to take an hour to even start working on the car? I was told it was a “high volume day,” but all the vehicles ahead of me had appointments, which means your company scheduled it to be “high volume.” I understand that it is in your interest to create barriers for customers who are trying to get their free oil changes after purchasing a car from you, but your sign saying that you are “respectful of your customer’s time” is patently false. More

Trunk latch.... This was my 3rd trip to service dept for warrenty work.It started out to be very frustrating!The service adviser i had was awesome she knew what was w This was my 3rd trip to service dept for warrenty work.It started out to be very frustrating!The service adviser i had was awesome she knew what was wrong . The service manager expedited my work . Finally a positive experience More

Great customer service Staff was quick to greet and listen to concerns. Wait time was great, and all services were explained along with recommendations for future visits. Wi Staff was quick to greet and listen to concerns. Wait time was great, and all services were explained along with recommendations for future visits. Will definitely continue bringing my car here for service. More

Jay is the greatest Jay sold me two Kias at once.l really liked him l will keep him in mind should I need another vehicle. Also liked the coffee and cookies. . Jay sold me two Kias at once.l really liked him l will keep him in mind should I need another vehicle. Also liked the coffee and cookies. . More

Kia service never lets me down. Did not have an appointment as I usually do because my headlight had burned out. Received immediate service. Awesome every time I go there. Especia Did not have an appointment as I usually do because my headlight had burned out. Received immediate service. Awesome every time I go there. Especially Austin is so knowledgeable and professional. More

GEORGETTE/SERVICE ADVISOR Georgette handled my entire service plan which she upgraded to include front brakes. After some figuring I was able to proceed with all that was need Georgette handled my entire service plan which she upgraded to include front brakes. After some figuring I was able to proceed with all that was needed at this time. I will certainly ask for her assistance in the future! More