Lokey Kia - Service Center

Great emergency service I had a problem with my car being unable to start. Brought it in on an emergency basis (after having a tow truck boost the battery) and the dealershi I had a problem with my car being unable to start. Brought it in on an emergency basis (after having a tow truck boost the battery) and the dealership diagnosed the problem as a bad battery, which they replaced under warranty and also advised me that my oil change service was due, so I had that done as well. Lokey Kia is on top of everything and I highly recommend their service! More

Wonderful place. The staff is very friendly and very helpfu Very nice and helpful staff and friendly. They always answer my questions with a perfectly valid opinion I will continue to use this busines Very nice and helpful staff and friendly. They always answer my questions with a perfectly valid opinion I will continue to use this business for a long time More

Low tire pressure signal was on. I wished I could have reset the low pressure indicator lights were on. But I had to bring it in and have it done. The work the mechanic did seems good I wished I could have reset the low pressure indicator lights were on. But I had to bring it in and have it done. The work the mechanic did seems good. Everyone was friendly. More

Great service Got an oil change it was quick and my car was washed without asking. Service representative are friendly. Have a nice waiting room while I waited Got an oil change it was quick and my car was washed without asking. Service representative are friendly. Have a nice waiting room while I waited More

Great service! Great staff! Georgette took over and kept me updated on what was happening with my car. My car was being taken care of first thing in the morning, and Georgette ga Georgette took over and kept me updated on what was happening with my car. My car was being taken care of first thing in the morning, and Georgette gave me the number of the nice driver, who picked me up and dropped me off at the dealership. Georgette, thank you for getting stuff done and also to be funny!! :) More

It's great to have old-time service They took my truck in on the appointment time. They were friendly and accommodating me knowing I had a doctor's appointment within a hour. They did th They took my truck in on the appointment time. They were friendly and accommodating me knowing I had a doctor's appointment within a hour. They did the factory update, was mindful of my other appointment, washed my SUV then walked me to my vehicle 👍👍 More

Lack of Communication This latest experience was completely different than my last. There was no communication updating me on the status of the part, when it would be ready This latest experience was completely different than my last. There was no communication updating me on the status of the part, when it would be ready, and it wasn't until it was ready that I received a call. In addition, upon pickup there was trash left in my car from someone's lunch. More

Service and Sales Will not come back Service got bane wrong and tried to trade in and it was a nightmare Walked out and will not be back and trade my care in with so Will not come back Service got bane wrong and tried to trade in and it was a nightmare Walked out and will not be back and trade my care in with someone else More

a little long I thought that 90 minutes was a bit long, but not too much. But every body was very nice and very helpful, especially Jay. He's the Man. I thought that 90 minutes was a bit long, but not too much. But every body was very nice and very helpful, especially Jay. He's the Man. More

my serSERVICE advisor As usual,my service appointment was top quality. Your dealership can abtribute that too the proffesional,friendly attitude of my serviceadvisor Dave. As usual,my service appointment was top quality. Your dealership can abtribute that too the proffesional,friendly attitude of my serviceadvisor Dave. Having been in sales over 40 years,20 in the automobile instutry.Its the small gesture that make the big differance.No matter how small the service appointment is. Dave always offers the wash, EXPLAINS THROUGHLY WHAT SERVICE WAS PREFORMED then will walk me too the car.I didnt buy my Soul at Lokey,rest assured I WILL MAKE MY NEXT PURCHASE THERE. SALAMATDAVE More