Lokey Kia - Service Center

Water was pouring into passenger side of car...Lokey looked very busy that day but my service advisor Dave Woodman was able to fit us in and the car was re was pouring into passenger side of car...Lokey looked very busy that day but my service advisor Dave Woodman was able to fit us in and the car was repaired. More

Too long Should not take 2 hours for an oil change. Even if it’s free. I’d rather pay money for an oil change that takes 30 min or less Should not take 2 hours for an oil change. Even if it’s free. I’d rather pay money for an oil change that takes 30 min or less More

Excellent customer service Georgette was very helpful and courteous. She was very knowledgeable and kept me informed of length of appointment and recommended some things to budg Georgette was very helpful and courteous. She was very knowledgeable and kept me informed of length of appointment and recommended some things to budget for to keep the car running well. More

New tires and oil change I have felt comfortable with Lokey KIA from day one. Friendly, courteous and highly skilled staff! My sales and service experience have all been gr I have felt comfortable with Lokey KIA from day one. Friendly, courteous and highly skilled staff! My sales and service experience have all been great! More

OIL CHANGE 90 minutes to get an oil change that I scheduled 3 weeks ahead of time is way too long to wait for an oil change. The employees there did keep us inf 90 minutes to get an oil change that I scheduled 3 weeks ahead of time is way too long to wait for an oil change. The employees there did keep us informed and were very cordial. The Lockey oil change process is just lacking. Not an employee issue. More

Meeting the timeline I wish I could remember her name, but I am having a senior moment. She knew that I had somewhere to be; it looked like I might need to cancel the appo I wish I could remember her name, but I am having a senior moment. She knew that I had somewhere to be; it looked like I might need to cancel the appointment. She said I will do what I can....that we have master mechanics that can get it done....and they did. More

Lease turn in It was not Stanley. Cannot even get the name right-that alone is bad customer service You would think that files would be uodated. Thanks It was not Stanley. Cannot even get the name right-that alone is bad customer service You would think that files would be uodated. Thanks More

Georgette is the best! Georgette is the best service advisor! A fantastic service experience and would highly recommend Lokey Kia service department to all my friends who h Georgette is the best service advisor! A fantastic service experience and would highly recommend Lokey Kia service department to all my friends who have Kia automobiles. More

Fast and friendly I got 2 flat tires on my way to work I didn’t have an appointment, but I drove in anyway. They were friendly, took my car without an appointment, a I got 2 flat tires on my way to work I didn’t have an appointment, but I drove in anyway. They were friendly, took my car without an appointment, and shuttles me to work. While the car was there, they found two recall issues and fixed those at the same time. It was ready by lunch and the shuttle came to get me. They were fast, friendly, and efficient. I was extremely impressed. Much better than the VW service department. More

Routine maintenance Drove past another Kia dealer due to their terrible service, misdiagnosis and accommodations. Service department at Lokey was efficient, effectiv Drove past another Kia dealer due to their terrible service, misdiagnosis and accommodations. Service department at Lokey was efficient, effective, provided prompt transportation, and great concerned attitude. More