Lokey Kia - Service Center

Great Experience Although I did have to wait quite awhile( 2.5 hours) I was quite comfortable and they kept me updated on what they were doing and when I would be fini Although I did have to wait quite awhile( 2.5 hours) I was quite comfortable and they kept me updated on what they were doing and when I would be finished. More

Great Hospitality Derek offered me a free car wash with my service and I really appreciated his suggestion. He also gave me an honest suggestion to fix my car that need Derek offered me a free car wash with my service and I really appreciated his suggestion. He also gave me an honest suggestion to fix my car that needed a catalytic converter. More

Inconsistency of good service i’ve had experience. Four out of five times that l brought my car in either I’ve been forgotten about two times. It took me three times to bring m i’ve had experience. Four out of five times that l brought my car in either I’ve been forgotten about two times. It took me three times to bring my car in for the same issue for somebody to figure out what was wrong with it which was a motor mount and it’s a 2014. I’ve had to get supervisors to help me and filed complaints against some of this service people. But my last visit was exceptional. More

Efficient Dave is always courteous and helpful when I bring my vehicle in, any questions I ask he is helpful to answer even when he is busy. That whole departme Dave is always courteous and helpful when I bring my vehicle in, any questions I ask he is helpful to answer even when he is busy. That whole department is friendly and helpful. More

Cordial, wait was a little long Very polite, two hours for an oil change was a little long, could have provided updates as to what was being done to my auto. Very polite, two hours for an oil change was a little long, could have provided updates as to what was being done to my auto. More

Waited a while, but it was worth it. Love the comp car wash I appreciate the complimentary service for oil changes and car washes. The dealership is conveniently located. I enjoy the KIA Soul. I like the color I appreciate the complimentary service for oil changes and car washes. The dealership is conveniently located. I enjoy the KIA Soul. I like the color I chose. More

Good friendly service Good place to take your car. Friendly staff available . Knowledgeable workers working on your car. Comfortable waiting area with amenities. updated ab Good place to take your car. Friendly staff available . Knowledgeable workers working on your car. Comfortable waiting area with amenities. updated about what is happening with your car. More

I wish it had been better my instrument panel showed all 4 tires over inflated by 5 to 6 pounds of the recommended 35 lbs.. On the way home a check showed the pressure had no my instrument panel showed all 4 tires over inflated by 5 to 6 pounds of the recommended 35 lbs.. On the way home a check showed the pressure had not been lowered.even though i had mentioned it to the service writer. i also mentioned that the car could use a washing and he said that they would take care of it. That also was not done. It's hard to say that was good service and I should recommend it to a friend More

Oil change The waiting area was clean. I really liked that they offered snacks and drinks and TV to make the time pass faster. The staff was friendly and the tim The waiting area was clean. I really liked that they offered snacks and drinks and TV to make the time pass faster. The staff was friendly and the time frame quoted was exactly how long it took, I appreciate that. More

Very helpful and friendly Service staff was very friendly and helpful when I took my car in due to engine light being on. I'm glad I chose Lokey Kia. Service staff was very friendly and helpful when I took my car in due to engine light being on. I'm glad I chose Lokey Kia. More