Lokey Kia - Service Center

Excellent Rob was very nice and was able to find me a car in my price range. Keith told me exactly how long it woukd take for my vehicle to be serviced and it Rob was very nice and was able to find me a car in my price range. Keith told me exactly how long it woukd take for my vehicle to be serviced and it actually was a little faster which I was very happy about. More

I was treated like faimily I have always enjoyed this Lokey Kia Clearwater because they have surpassed my expectations.Whether i have been there for service of my vehicles or to I have always enjoyed this Lokey Kia Clearwater because they have surpassed my expectations.Whether i have been there for service of my vehicles or to test drive i have always been made to feel like im faimily....An salesman Mike Murray has always been very helpfull an met my need's when i decided to purchase a vehicle or simply wanted some information. . More

Oil Change and Tire Rotation On 4/12/2018, I took my KIA Sedona to Lokey KIA for an Oil Change and Tire Rotation. I had an 11 AM appointment, and I had family issue arise, for whi On 4/12/2018, I took my KIA Sedona to Lokey KIA for an Oil Change and Tire Rotation. I had an 11 AM appointment, and I had family issue arise, for which I needed to be home by 12PM, so I arrived at Lokey at 1035 and asked if it was possible to be done by 1145, so as to get home. The Service Advisor was Isabel Trejo, who completed my check-in and assured me that my vehicle would be done in time. So I went in to the Lokey Customer Waiting Room, which is totally awesome, with comfortable chairs, FREE Coffee and beverages, FREE Snacks, TV, and a pleasant atmosphere to relax. In about 30 minutes, Isabel came to tell me my van was finished. I had asked for Full Synthetic Oil to be serviced as opposed to the Synthetic Blend, which was originally serviced in my Sedona and I stated that I would pay any additional charges. I was told by Isabel that Lokey will perform 3 FREE Oil Changes per year, if you prefer Synthetic Blend Oil, OR 2 FREE Oil Changes Per Year using Full Synthetic Oil. I was very impressed to hear this benefit for all new and many used vehicles purchased at Lokey KIA. Also, I only had driven 5,000 miles during the year, so Tire Rotation was not required, per the Tire Tread Criteria. I was extremely satisfied and pleased with the service at Lokey and would recommend to all of our friends to buy there. More

Great service and honest I have never been to a dealership where all of the team members are so outstanding! Dave is my normal Service Advisor and is always friendly and witho I have never been to a dealership where all of the team members are so outstanding! Dave is my normal Service Advisor and is always friendly and without asking, sends my car to be washed when my service is done. The mechanics are always helpful if I need a repair explained to me. The fees are reasonable and they are respectful of my time. The parts guys are great with getting the little extra's I want for my Optima. Never a fuss. More

I would recommend this place for everybody I just recently moved to town and I was looking for a place to do my service for my Kia Optima so on I try likey day service is great the Spanish-spea I just recently moved to town and I was looking for a place to do my service for my Kia Optima so on I try likey day service is great the Spanish-speaking lady took care of me like I was part of the family thank you for your lovely work More

Always something I made an appointment online for Saturday, as I am a busy mom of 3. I am usually stuck @ the dealership for a minimum of 3 hours, when I have come in I made an appointment online for Saturday, as I am a busy mom of 3. I am usually stuck @ the dealership for a minimum of 3 hours, when I have come in the past... just for oil change, filter replacement, and tire rotation. I specified exactly what I needed done online. When I got to Lokey Kia, the gentleman helping me told me, after reviewing notes, that he wouldn't be able to do all of the service requests. He told me they didn't have the parts... I was EXTREMLY disappointed ! I made this appointment days prior, why didn't anyone review my appointment information BEFORE I came in? Now I have to try to find time to spend hours @ Kia AGAIN Bc of the incompetence of Lowkey service department. Both men working that day did NOT have a smile on their faces and their deminor was uninviting! Definitely a horrible experience and inconvenience. Everytime I visit the waiting time is unreal. On one visit a customer, who had arrived before me, waited 3 hours for an oil change! More

Did not seem like anybody cared Dropped my care off at 11 nobody wanted to wait on me. Told me it would be ready in 30-45 minutes nobody called. I called almost 4 hours later it wasn Dropped my care off at 11 nobody wanted to wait on me. Told me it would be ready in 30-45 minutes nobody called. I called almost 4 hours later it wasn’t ready the told me to come around 3:30 I came at 4 they never did my oil change the reason for the appt so I had to wait onsite another 30 minutes after not having a car all day. More

Oil change and tire rotation Your advisor recommended on Thursday April 10th to replace the right pasanger brake light for $29 dollar I accepted and today Saturday April 14th I no Your advisor recommended on Thursday April 10th to replace the right pasanger brake light for $29 dollar I accepted and today Saturday April 14th I noticed when I was cleaning the back of the car it is missing the part that cover the light. This is the second time that during a regular oil change and tire rotation an extra item is done with no proper follow up and now I need to stop by your place to review how you could fix that. Please give me a call ASAP at 8133404960 to review when you could put the missing part on the car. More

Fidelity Platinum Service Plan While I have a long service history with Lokey Kia, the "substitute" service manager informed me that my service was almost up (5 years/60,000 miles). While I have a long service history with Lokey Kia, the "substitute" service manager informed me that my service was almost up (5 years/60,000 miles). I checked my paperwork and my plan is 6 years/75,000 miles Having bought the Platinum plan when I purchased my car from Lokey. I was a bit disturbed since I would have thought my history would have been accessed before checking me out. More

Pushy service guy should be salesman I simply went in for an oil change. The guy persisted on trying to sell me 4 new tires IN CASE I needed them. Pushed me getting other services that I I simply went in for an oil change. The guy persisted on trying to sell me 4 new tires IN CASE I needed them. Pushed me getting other services that I didn’t need. Exhausting experience to say the least. I will not be back nor would I recommend them. The Kia in Tampa is worth the trip. Very courteous and honest! More