Lokey Kia - Service Center

I arrived on time for my appointment which I waited 2 weeks to be available. Hard to believe that they are that busy but maybe they can’t get mechanics to work. My information was taken immediately and weeks to be available. Hard to believe that they are that busy but maybe they can’t get mechanics to work. My information was taken immediately and I waited about 30 minutes to be given my estimate. I added the work that needed to be done so I knew it was going to take about an hour longer than we estimated. Overall I’m satisfied. More

Anthony was amazing in helping with my car issues and getting the work done while making sure I was taken care of. Was very communicative and keeping me up to date on the car. Thank you again getting the work done while making sure I was taken care of. Was very communicative and keeping me up to date on the car. Thank you again More

Easy to book appointment. Staff was friendly. Car was serviced in a reasonable amount of time. Staff was friendly. Car was serviced in a reasonable amount of time. More

I enjoy having my Vehicle serviced at this location due to the except customer service provided, as well as The attentiveness of the service department; specifically, Dave. He is a great asset to your c to the except customer service provided, as well as The attentiveness of the service department; specifically, Dave. He is a great asset to your company. More

We appreciate Dave in service. He is a great guy. We trust his opinion and value our relationship with him. He is a great guy. We trust his opinion and value our relationship with him. More

Very courteous and professional. Took care of my concerns immediately. I am very satisfied with the service I received. Took care of my concerns immediately. I am very satisfied with the service I received. More

I arrived early for my 1st service on our 2022 kia Sorrento and was notified of a recall. Everything went smoothly and didn't have to wait all day. Worth taking a day off for fast efficient service. Sorrento and was notified of a recall. Everything went smoothly and didn't have to wait all day. Worth taking a day off for fast efficient service. More

My service was completed very promptly and with courtesy. .All employees I came in contact with were top notch .All employees I came in contact with were top notch More

Fast service the faculty are very nice. They explain to me everything that was going on with my vehicle and it showed me that if anything else happened that they would be right on it. They explain to me everything that was going on with my vehicle and it showed me that if anything else happened that they would be right on it. More

Absolutely horrible - no communication within the dealership or Kia itself, poor customer service. I bought my car from them not even 6 months ago & it has already had a rebuilt motor at 62,000 miles dealership or Kia itself, poor customer service. I bought my car from them not even 6 months ago & it has already had a rebuilt motor at 62,000 miles and still runs like xxxx. More