Lombard Toyota

Fast and efficient Lombard Toyota service center was great when it came to fixing a leak in my car. They also gave my car a car wash and let me know what is going on wit Lombard Toyota service center was great when it came to fixing a leak in my car. They also gave my car a car wash and let me know what is going on with my car. I really appreciate it! More

Excellent Customer Service i would definitely refer Lombard Toyota to family and friends. Keep up the good work sales and customer service is A+ for friendliness and easy to tal i would definitely refer Lombard Toyota to family and friends. Keep up the good work sales and customer service is A+ for friendliness and easy to talk to. More

Service I had flat tire, car only drove less than 20,000 miles, dealer service said it is not within warranty, tire is not able to repair, two new tires cost I had flat tire, car only drove less than 20,000 miles, dealer service said it is not within warranty, tire is not able to repair, two new tires cost me $465 plus tax, I went to Costco next day, they fix it for $11, I saved almost $500, we are long time royal customer with Lombard dealer, very disappointed this time. More

Recall repair My van had a an airbag recall. I was able to get a courtesy car which was convenient with kids activities. Service was busy yet quick and friendly. My van had a an airbag recall. I was able to get a courtesy car which was convenient with kids activities. Service was busy yet quick and friendly. More

Service Brian was excellent, professional & attentive. He obviously loves his job & is very good at it! Toyota stands behind their cars & service. Brian did Brian was excellent, professional & attentive. He obviously loves his job & is very good at it! Toyota stands behind their cars & service. Brian did a great job explaining what was done & future service needed without pressure. More

10K Scheduled Maintenance On a busy Saturday morning I was in and out in less than an hour. I was greeted warmly when I pulled in, and my buddy Jeff took care of me immediately On a busy Saturday morning I was in and out in less than an hour. I was greeted warmly when I pulled in, and my buddy Jeff took care of me immediately. Even my buddy Jerry came by to shake my hand and wish me a Happy Easter. These guys and everyone at this dealership truly value their customers and the familiar faces over the many years shows the dealership values their employees also. Makes it feel like home. Keep it up! More

Our first miniVan We came in expecting to go home bringing either the highlander or the sienna with us. Tiffany was there and greeted us at the entrance. She showed us We came in expecting to go home bringing either the highlander or the sienna with us. Tiffany was there and greeted us at the entrance. She showed us the sienna and have it on test drive. Feel was what I expected. Was shown the highlander too but we were already settled with the sienna and decided to go for the limited premium trim. Color decided was not on stock in the dealership so have to wait an hour or so. All in all, it was a great experience coming to toyota Lombard, and Tiffany made it all possible! More

Well Deserved! I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted ple I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted pleasantly from one of the Sales & Leasing Consultants, (Sam), who was very helpful, experienced & patient. After deciding what vehicle I wanted, I was directed to a gentlemen who handles the financial/ contractual process & he too was pleasant & helpful & sought to get me a good interest rate & extended warranty auto care plan. I also had the pleasure of meeting two lovely ladies with exciting personalities who yes, them too, explained step-by-step what I needed to know in their area of their expertise. I've been there on purchase day; again to xxu with paperwork & once more to have a protective shield/coating applied to outer & interior of auto (to aid in protecting paint from being damage due to the extremities outside) and each time I was greeted with kindness & a smile! Their names are Sarim, Rocco, Patti & Tammy! I also thank those of which I had other interactions, for they too, were kind & professional! Great experience! Thank you all! More

AWESOME Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian m Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian made sure that it was quick, easy, and painless process. I arrived to their location and my car was looked at, quoted, and received the loaner under an hour. I definitely recommend them. Thanks Again for all your help! BL More

Easy to deal with - especially the service department I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost les I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost less than the estimate. More