Lombard Toyota

Brian in Service professional took time to explain what my car needed Had a porter bring me home and pick me back up. Would recommend my car needed Had a porter bring me home and pick me back up. Would recommend More

I dealt with Kelvin Paul who was handling multiple tasks but was still able to deal with me in a courtesy manner. He worked to get my car serviced in a reasonable time. Excellent job. but was still able to deal with me in a courtesy manner. He worked to get my car serviced in a reasonable time. Excellent job. More

Lombard Toyota - please don’t go! Pathetic customer service. They don’t care about customer’s time. I went for oils change and break inspection. It took them 3 hours to do that. Plus break inspection i service. They don’t care about customer’s time. I went for oils change and break inspection. It took them 3 hours to do that. Plus break inspection is free at many dealers, on checking the same I was told to go to that dealer. Since my car was already in for servicing I did move out. My dashboard glovebox door got stuck. I was told $140 for diagnostic. Never going back or recommending someone. More

Brian was GREAT and explained everything about what needed to be done. Wasn’t pushy. Answered all my questions. Very happy! needed to be done. Wasn’t pushy. Answered all my questions. Very happy! More

Service tech polite. Service dept. Always friendly wait time not to bad. I would recommend this service dept. I rate it a 10 I love my Rav 4. time not to bad. I would recommend this service dept. I rate it a 10 I love my Rav 4. More

Car needed 30,000 mile service. They gave me a free loaner for the afternoon. Patricia in cashier office called my insurance company and printed a copy of my updated insurance card. Kevin in the servic loaner for the afternoon. Patricia in cashier office called my insurance company and printed a copy of my updated insurance card. Kevin in the service department made sure my car was done on time. They are friendly and competent people. More

My car broke down and my local dealer was on strike, so Lombard graciously took me in. They got to my car the next day, which happened to be a Saturday, and had it back to me the same day. Very grateful fo Lombard graciously took me in. They got to my car the next day, which happened to be a Saturday, and had it back to me the same day. Very grateful for all their help! More

I’m really happy with my service and Masooma time was accurate. I would like recommend that dealership provides device appointment past 4:45pm for working individuals. accurate. I would like recommend that dealership provides device appointment past 4:45pm for working individuals. More

Kelvin helped me today. I was going to just come in for an oil change but talking with Calvin we decided to do the hundred thousand mile check. He explained why he thought it was a good idea to do this che an oil change but talking with Calvin we decided to do the hundred thousand mile check. He explained why he thought it was a good idea to do this check at this time even if it was going to be a little costly for me. So I went ahead and did it. More

Charles with service was great! Super helpful and very prompt. prompt. More