Long Beach BMW

We had the best vehicle purchase experience from BMW Long Beach and Robert Behr is the representative provided excellent product knowledge and service. Right after we purchased our IX, we sent him another f Beach and Robert Behr is the representative provided excellent product knowledge and service. Right after we purchased our IX, we sent him another friend also made a purchase the next day with an exceptional purchase experience. We will be referring all of our friends and relatives to this dealership. Their entire TEAM are friendly. More

I had a great experience at BMW Long Beach. Matt Baum and Andy Reda went above and beyond to get me into the vehicle I wanted. I’m very happy with my new 4 series. They made the car shopping ex Matt Baum and Andy Reda went above and beyond to get me into the vehicle I wanted. I’m very happy with my new 4 series. They made the car shopping experience enjoyable and hassle free. As soon as my vehicle was delivered to the dealership they had me out of there in my new car in no time. This is the second vehicle I get from this dealership. I’ve always been treated well there and will continue to go to Long Beach BMW for anything BMW. More

Great experience, highly recommended, very professional. Bishoy, my sales rep, always takes care of me. This is the 3rd car I got from him. Bishoy, my sales rep, always takes care of me. This is the 3rd car I got from him. More

I'm a previous client to Long beach BMW, I've purchased several BMW'S from Robert Behr and now my son just bought his from Robert, i highly recommend this dealership and Robert is the guy i recommend several BMW'S from Robert Behr and now my son just bought his from Robert, i highly recommend this dealership and Robert is the guy i recommend More

It was a good experience, everything went smooth and easy. Thanks to Robert and Bishoy. easy. Thanks to Robert and Bishoy. More

They will do an extra effort to make it possible for you drive home a new BMW of your choice; Kudos to Donte S., Mike A. and to their Boss (sorry, can’t recall his name). This is one car dealership in g drive home a new BMW of your choice; Kudos to Donte S., Mike A. and to their Boss (sorry, can’t recall his name). This is one car dealership in general or BMW dealership in particular to go to-they are motivated to sell without capitalizing in the ongoing car-chip nor supply-chain and other dramas when buying/leasing for cars. More

From reception, guiding to the question in hand, resolving to the full satisfaction of customer resolving to the full satisfaction of customer More

Alan was great guy, he helped us above and beyond, definetly work with him again definetly work with him again More

-made it easy to do business -listen to our needs -very professional -excellent customer service -best experience -built great relationship with both Dustin (from Long Beach dealership) and Ar -very professional -excellent customer service -best experience -built great relationship with both Dustin (from Long Beach dealership) and Ari (from Monrovia BMW dealership) -Dustin (from Long Beach dealership) and Ari (from Monrovia BMW dealership) worked together as a team to bring the car faster at Long Beach dealership -we will definitely return to the Monrovia and Long Beach dealerships More

I purchased a CPO vehicle from them but will NEVER BUY ANYTHING from Long Beach BMW again (not even a BMW coffee mug). In short, BUYER BEWARE of Long Beach BMW... if you do choose to transact with them, y ANYTHING from Long Beach BMW again (not even a BMW coffee mug). In short, BUYER BEWARE of Long Beach BMW... if you do choose to transact with them, you get what you get and you don't be upset. Here's a recounting of my frustrating purchase experience with them: 1. I was an out of state buyer and paid cash. For an unknown reason they made me fly cross-country just to sign paperwork in person. The vehicle had the exact specs that I had been searching for so I complied with their requirement. 2. Upon inspecting the vehicle in-person, I found multiple defects on the car [made me feel a little better about flying 6,000 miles roundtrip in the same day just for a 7-hour SoCal visit]. I asked if certain defects could be addressed before the vehicle was shipped back to my home state - they assured me that each and every defect on the list would be addressed before the vehicle left their facility and they even told me specifics steps that they would undertake to resolve some of the items [even though it was a used vehicle, the car had certain defects that we agreed should be resolved prior to sale]. I received delivery of the vehicle and NONE OF THE DEFECTS HAD BEEN RESOLVED. They told me multiple lies and excuses for why they failed to follow through on their word. I had to pay out of pocket [for most of the defects] and had to go to my local BMW dealership for some of the fixes. Long Beach BMW paid $1,400 to my local dealership to pay for the most costly defect (broken front bumper camera) but only after I had to engage an attorney and make continued requests for the dealership to do the right thing. 3. Prior to resolving the multiple vehicle defects that they failed to correct, I had to push them just to get copies of my purchase paperwork... the paperwork was not shipped along with the vehicle, as promised. Clearly, the dealership has issues with honesty, follow-through and the most basic aspects of the sales process... therefore, it makes complete sense that they would send the vehicle without including the purchase paperwork. It took a couple of weeks and numerous phone calls and emails in order for me to get electronic copies of the purchase docs [my wire transfer had not yet arrived in their bank account when I flew to CA to sign the paperwork and, understandably, they wouldn't provide me hard-copies of the purchase docs at that moment without confirmed receipt of funds for payment]. 4. For one of the final kick in the pants, they waited one month to submit my title paperwork to CA DMV even though I was calling/emailing the dealership periodically to check the status and patiently pleading for them to submit the paperwork to DMV. I was given numerous excuses (and some "falsities"). It ended up taking 2 months before I received the vehicle title and could register the car. Although it was frustrating to babysit the purchase process, on the bright side, the vehicle arrived to me with no damage from shipping and I eventually was able to receive the title [although at times I wasn't sure that the situation would course correct]. BUYER BEWARE... More