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Long Cadillac
Southborough, MA
369 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 369 reviews
May 11, 2026
Nice easy process from sale to delivery of our vehicle. Salesman was great. Nice to see long time employees staying with a dealership. Says a lot about the company when employees stick around. Salesman was great. Nice to see long time employees staying with a dealership. Says a lot about the company when employees stick around. More
by dottycrowlery
Verified Customer
May 11, 2026
Friendly, efficient, the wifi works well, and the coffee was great! Facilitaed smoothly my purchase of a Cadillac shirt with my points. was great! Facilitaed smoothly my purchase of a Cadillac shirt with my points. More
by LIESHI007
Employees Worked With
May 09, 2026
The service is always outstanding. The service manager Jody was so kind and a real expert. This is my first vehicle I have purchased there but soon will be purchasing another one. I The service manager Jody was so kind and a real expert. This is my first vehicle I have purchased there but soon will be purchasing another one. I think the Escalade. The dealership is outstanding More
by RANDYZCROTEAU
Employees Worked With
May 08, 2026
Darryl exhibited a high regard for the customer. It was a great pleasure doing business with this establishment. It was a great pleasure doing business with this establishment. More
by steve8438
May 07, 2026
I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great. More
by HAVEFAITH61
May 07, 2026
I only deal with Brian. He take care of everything. Brian has always been very helpful. He take care of everything. Brian has always been very helpful. More
by Iraj Gashgaee
May 07, 2026
Service was quick and service tech was professional! The coffee machine in the waiting area is awesome! The coffee machine in the waiting area is awesome! More
by Jthomas14
Employees Worked With
May 07, 2026
Service and service advisor were excellent. Easy to make appointment with very quick and on time service. Easy to make appointment with very quick and on time service. More
by SHARON591
Employees Worked With
May 07, 2026
Absolutely the best customer service from the very beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchas beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchase! Financing was smooth and easy (sorry I forgot his name) but he went above and beyond to get us the right numbers. More
by lemay2
May 04, 2026
Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely I would recommend Long service department to anyone Excellent and timely More
by lhappycampers
