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Long Cadillac

Southborough, MA

Overview
Employees
Reviews
Vehicles
4.8
405 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 405 reviews

August 12, 2026

Only go to that location because of Dana's authenticity, genuine nature, and ability to make the service sales feel more like a partnership. More

by ronnie11.turner11
Recommend Dealer
Yes
Employees Worked With
Dana - the best
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August 10, 2026

Brian is always great. Needed a sticker and had a couple of minor items. Always helpful and super pleasant. More

by JUDEMUR
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
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August 10, 2026

I would trust my life - not just my car - with Long Cadillac. They are some of the most honest and trustworthy people I’ve met. I always feel like they truly care about their clients. The service depar More

by BETHRODIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2026

Staff did all it cld to come up with a timely solution. They always get it done More

by GATEBROS
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
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August 06, 2026

Good running vehicle and appearance, but the mileage on it was 2K more than advertised, which should have lowered the price somewhat. More

by jrg01331
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan
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August 03, 2026

Everything was addressed and repaired Very clean loaner vehicle, easy check out to pay for repairs More

by BWILCOX0
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
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August 02, 2026

Dana was great to work with! Very professional. Andrew is good too! Clean and well kept service department. More

by DANBOILARD775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANA
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August 01, 2026

While I was very happy with the service advisor I was not pleased they could not resolve my issue. This means I will require another trip to the dealership and most likely wait a while before they are able More

by mftibbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2026

Car repair wa s good. Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE! More

by solair1945
Recommend Dealer
No
Employees Worked With
No
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Jul 31, 2026 -

Long Cadillac responded

Thank you very much for your feedback. Your business is very important to us and we would like to discuss your concerns with you. Please reach out to Andrew Parker at 508-683-1164 or Scott Barry at 508-683-1157 at your earliest convenience.

Aug 01, 2026 -

solair1945 responded

Let a couple of messages Andrew Parker no responce ?

Aug 03, 2026 -

solair1945 responded

Thank you for your response. Can you please mail/or text me a copy of the invoice .

July 30, 2026

Did what I asked, spotted an expiring state inspection and took care of it, comfortable work area More

by Dave15
Recommend Dealer
Yes
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