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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.6
166 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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166 Reviews of Long Lewis Ford Lincoln of Hoover

May 24, 2026

Great work, got me in and out no issues on a late evening. Thanks service team. More

by MUFNMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wai Ng
May 22, 2026

Long Lewis is the best! All the employees are super nice and helpful. All go beyond to make you feel really appreciated as a customer. The service is top tier from buying o More

by janetwood4212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 20, 2026

Salesman David Brown was highly recommended to me by a family member and he was wonderful to work with! There was no xx and he even went out of his way to assist me with getting my out-of-state plates exp More

by jenakelly24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Brown
May 02, 2026

Great services provided at Long Lewis Ford in Hoover. Excellent customer care. They were able to complete each service with exemplary satisfaction. More

by reginal.j.boone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
May 07, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the wonderful review! We’re thrilled to hear you received excellent customer care and exemplary service during your visit to Long-Lewis Ford of Hoover. We truly appreciate your kind words and thank you for choosing Long-Lewis for your service needs!

April 30, 2026

Left work to go get tag and they didn’t put title application in so I get to go back to tag office after I get my title application. More

by 1jerkb8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Slaughter
May 07, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the title application delay. We understand how valuable your time is, especially when it requires an additional trip to the tag office, and we regret that this was not handled properly the first time. Please know this is not the level of service we strive to provide, and we appreciate you making us aware of the issue.

April 29, 2026

Excellent experience for the first time in my life without any pressure and with great price! Eric Washington was my salesman what a great guy and so helpful! Thank you! More

by edindelic14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Washington, Chris
May 07, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the wonderful review! We’re thrilled to hear you had an excellent, no-pressure experience and found a great price as well. Eric Washington will truly appreciate the kind words — he works hard to make the process helpful, comfortable, and enjoyable for every customer. Thank you for choosing Long-Lewis, and we truly appreciate your business!

March 23, 2026

We have purchased 4 Lincolns from this dealer over the past years and have been completely satisfied with the professional service and courtesy which we have received. More

by dwightstuddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin
Apr 21, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for your continued trust over the years! We’re honored to have helped with your Lincoln purchases and are grateful for your loyalty. Providing professional service and courtesy is what we strive for every day, and we truly appreciate you choosing Long-Lewis again and again.

March 16, 2026

Just bought our new 2026 Corsair fromm Bradley Wilson at Long Lewis. Enjoyed very much working with Bradley again Explained new car with details More

by stthomas108
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Apr 21, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the great review! We’re thrilled to hear you enjoyed working with Bradley again and that he took the time to explain your new Corsair in detail. We truly appreciate your continued trust in Long-Lewis, and we hope you enjoy every mile in your new 2026 Corsair!

March 13, 2026

Really fast great service from really great and caring employees. I was advised on how long the service would take and on every aspect of what was being done prior to the service and was advised on future More

by Irssteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wai & Shawn in quick lane and Johnny Bowlin
Apr 21, 2026 -

Long Lewis Ford Lincoln of Hoover responded

Thank you so much for the wonderful review! We’re thrilled to hear you received fast, caring service and that our team kept you informed every step of the way. Providing clear communication and helpful guidance on current and future maintenance is exactly what we strive for. We truly appreciate your kind words and your Triple A+ rating — thank you for choosing Long-Lewis!

February 11, 2026

I have bought my cars from Long Lewis for years and have all my maintenance done at their service department. Did not consider any other dealership when purchasing my new car. Highly recommend this dealers More

by George_debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matty
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