Long Lewis Ford Lincoln of Hoover

My experience with dealership was great Have no complaints was immediately seen and taken care of and service was excellent complaints was immediately seen and taken care of and service was excellent More

Everything was very well taken care. I love the sweet lady that made my appointment. Very professional. I love the sweet lady that made my appointment. Very professional. More

I had a wonderful experience working with Nathan Castro and his team. Initially, I visited the dealership to have my car checked. After my husband arrived, I suggested that we take a look at some new vehic and his team. Initially, I visited the dealership to have my car checked. After my husband arrived, I suggested that we take a look at some new vehicles and see if we might find something we wanted to take home. We had been standing in the office for more than 10 minutes when Nathan approached us and asked if we had been helped. When we told him we had not, he immediately stepped in and offered his assistance. From that moment on, he took exceptional care of us. Nathan was courteous, professional, and extremely knowledgeable about the vehicles and options available. He went above and beyond to ensure that we found the right car and had a positive buying experience. His customer service was outstanding from start to finish. Throughout the process, Nathan consistently checked on us to make sure we were comfortable and had everything we needed. Although we initially declined bottled water, he continued to offer refreshments because of the warm temperature that day, showing genuine concern for our comfort and well-being. Nathan's dedication, attentiveness, and commitment to customer satisfaction made our experience truly memorable. I highly recommend Nathan Castro to anyone looking for a salesperson who genuinely cares about his customers and provides exceptional service. Everyone i worked with that was exceptionally helpful, and friendly. More

I recently had the privilege to add a Lincoln to the family. I had an amazing experience with Long Lewis of Hoover and especially my sales rep Michael Slaughter. The entire process was smooth, professio family. I had an amazing experience with Long Lewis of Hoover and especially my sales rep Michael Slaughter. The entire process was smooth, professional, and truly enjoyable. The team went above and beyond to find exactly what I was looking for, and when it wasn’t readily available they had it delivered. That level of dedication stands out. I couldn’t be more pleased with my new vehicle and the overall experience. I highly recommend Michael Slaughter at Long Lewis of Hoover to anyone looking for a hassle free and a no pressure car buying experience More

Great work, got me in and out no issues on a late evening. Thanks service team. evening. Thanks service team. More

Long Lewis is the best! All the employees are super nice and helpful. All go beyond to make you feel really appreciated as a customer. The service is top tier from buying o All the employees are super nice and helpful. All go beyond to make you feel really appreciated as a customer. The service is top tier from buying or repairing your vehicle. More