Long-Lewis Ford Lincoln of Muscle Shoals

Best new car experience ever! I began this purchasse by being a little difficult! I told my salesperson (Nina) that I wanted a specific payment range and what my criteria was. She I began this purchasse by being a little difficult! I told my salesperson (Nina) that I wanted a specific payment range and what my criteria was. She took it all in stride and treated me like I was her only customer! I absolutely LOVE my car and am thrilled with the experience that I had! I was in a hurry, due to an obligation at my job, but everyone went above and beyond to get my paperwork done , allowing me to be where I needed to be. I returned the next day to get "trained" on all the bells and whistles and again, was treated with the utmost respect and courtesy. This was my second car purchase from Long Lewis and I would recommend Long Lewis and Nina to anyone! More

Good prices and friendly service This is the third vehicle I have bought from Long Lewis in Florence, AL. Each time I have shopped around, and each time they gave me the best deal. Ma This is the third vehicle I have bought from Long Lewis in Florence, AL. Each time I have shopped around, and each time they gave me the best deal. Matt South at the Florence dealership is a great salesman and never has pressured me to buy something that wasn't right for me. If you need a vehicle go see Matt in Florence, and I promise you will have a great experience. More

Great service and assistance I've been waiting for the right vehicle to come available for me since March. Finally a 2017 Fusion came available in my price range. Blake was very h I've been waiting for the right vehicle to come available for me since March. Finally a 2017 Fusion came available in my price range. Blake was very helpful in getting it to the Muscle Shoals store from Florence. I am very please with all the service from each member of their staff. This is my 2nd purchase from long lewis and won't be my last. Thanks. More

Had a great experience. It went very well. The service was good. They worked with me getting what I need. Having great patient. Experience, knowledge was great. I would It went very well. The service was good. They worked with me getting what I need. Having great patient. Experience, knowledge was great. I would recommend them to anybody . Thanks More

Great service Went to long lewis for an oil change in my 2012 F150 and went home in a 2017 F150 and I'm happy I did it Went to long lewis for an oil change in my 2012 F150 and went home in a 2017 F150 and I'm happy I did it More

good deal, great service Steve Thomas did a great job helping me with my purchase. I live in Huntsville so he send me a video of a truck so that I would have the info I neede Steve Thomas did a great job helping me with my purchase. I live in Huntsville so he send me a video of a truck so that I would have the info I needed before I drove that far. I ended up buying that truck. The young guy who helped show me the ropes of the new truck was also great with the explanation of the new gadgets. The finance guy was very professional and courteous. The lady at a desk in the southeast corner out front was also courteous and helpful. More

Excellent They give Excellent service! We always go back to Long Lewis for all our car buying needs. Long Lewis Ford of the Shoals is top notch! They give Excellent service! We always go back to Long Lewis for all our car buying needs. Long Lewis Ford of the Shoals is top notch! More

The Exact Truck We Ordered We could not be more pleased with our experience at Long-Lewis Ford Lincoln in Muscle Shoals, AL. Our sales lady, Tracy Jackson, was so knowledgeable We could not be more pleased with our experience at Long-Lewis Ford Lincoln in Muscle Shoals, AL. Our sales lady, Tracy Jackson, was so knowledgeable about the vehicles they had on the lot. Since the exact F250 we wanted had just sold, she started searching for one to our exact specifications online. She was courteous, knowledgeable, and above all wanted to match us with the vehicle for our needs. Derrick Cargile was also extremely helpful in our endeavor and checked in on us from time to time to see if our needs were being met. There were others that checked in on us and then told us about the switches and etc. on the vehicle. They were all so courteous and helpful. We now have the perfect vehicle(2017 Gray F250) and could not be more pleased with our experience. Thank you Tracy Jackson and Long-Lewis Ford Lincoln of Muscle Shoals, AL. More

Great Experience I just purchased a 2017 Mustang from Long-Lewis and had a fabulous experience. From the first call to the delivery 3 months later it was great. My car I just purchased a 2017 Mustang from Long-Lewis and had a fabulous experience. From the first call to the delivery 3 months later it was great. My car had to be ordered and I expected the wait time. I do wish that hadn't been so long but other than that it was perfect. I spoke with Joanne Osborn as my salesperson. She quoted me a reasonable price for the vehicle without all of that "negotiating", I hate that when buying a car!!! Just tell me how much it is and I will decide if I want to purchase the car. And that is what I got with Long-Lewis. When the car arrived on the lot she sent me a picture of it on the truck since she knew that I was anxious to get it. It was delivered the next day (350 miles away) by a very kind gentleman who went over all of the features with me prior to getting back on the road to return home. In a nutshell, it was a great experience! More

Customer service is second to none Over the lat 22 years, we have purchased 14 vehicles from LLF. Customer service is their first priority. The total experience (sales, service, finan Over the lat 22 years, we have purchased 14 vehicles from LLF. Customer service is their first priority. The total experience (sales, service, finance, cleanup, delivery, etc. ) is optimal. LLF's committment to excellence is obvious in every department. More