Long-Lewis Ford of Prattville

Tim Cauthen is the best salesman here, very diligent and very through, smoothest vehicle transaction I’ve ever experienced. Tim Never pressured me on making a decision he was very patient and willing to giv very through, smoothest vehicle transaction I’ve ever experienced. Tim Never pressured me on making a decision he was very patient and willing to give me exactly what I wanted and nothing less! Even when the first vehicle didn’t work out, he went to work hammering out a better deal on the same model but a different unit, he did even better by finding me the Bronco I wanted with the Trim package I wanted in a more desirable color with 83,000 less miles than the original…Tim knocked out of the park! More

Lauren was great! So helpful and pleasant! She answered all of my questions & kept us informed as to the timeline of fixing the car. The entire service went above & be So helpful and pleasant! She answered all of my questions & kept us informed as to the timeline of fixing the car. The entire service went above & beyond helping us! Answered our questions & put my mind @ ease especially regarding the cost. Got the car fixed in short order! Friendly folks! More

Lauren was so professional, so helpful, so kind & so considerate dealing with us regarding the recall on the vehicle. She answered all my questions and eased my worries concerning any additional fees fo considerate dealing with us regarding the recall on the vehicle. She answered all my questions and eased my worries concerning any additional fees for servicing the vehicle. She kept us updated, every work day, regarding the progress of fixing the ecosport. Once the engine came in, the vehicle was fixed in short order. When we went to pick it up, Lauren & Chris greeted us and were so pleasant & professional. They really wanted to make us feel at ease. They told us about why the entire engine had to be replaced and answered all of my brother’s questions (he’s a car enthusiast). They were patient in dealing with us. I really appreciated all of their care and attention to details. More

Recently had some repairs done on our 2021 Bronco sport and we worked with Claire. Claire was very helpful and kept us updated on the repairs. She was very helpful, friendly and kind. We could tell she tru and we worked with Claire. Claire was very helpful and kept us updated on the repairs. She was very helpful, friendly and kind. We could tell she truly cared about her customers. I highly recommend if you need any service done to request Claire. I promise you will not be disappointed in her. More

Awesome purchasing experience! The salesman Jake was very knowledgeable, and answered all of our questions. Definitely recommend Long-Lewis if your in the market for a new car. The salesman Jake was very knowledgeable, and answered all of our questions. Definitely recommend Long-Lewis if your in the market for a new car. Brian Robertson More

Honest and excellent service. Salesman was very upfront and did not push me to buy. Overall experience was great. Very much recommended Salesman was very upfront and did not push me to buy. Overall experience was great. Very much recommended More

Worked to get the deal best for us and follows up after the sale. Good people. the sale. Good people. More

Great service. Was able to get me in earlier than originally scheduled and no issues with completing the work under warranty. My only go to dealership for my F250 w Was able to get me in earlier than originally scheduled and no issues with completing the work under warranty. My only go to dealership for my F250 work. More

They were friendly and outstanding service! They made me aware of using my Ford Pass points and really appreciated them bringing it to my attention. They got everything taken care of for my For They made me aware of using my Ford Pass points and really appreciated them bringing it to my attention. They got everything taken care of for my Ford truck. More