Long-Lewis Ford of Prattville

contacted Carey in regards to availability of the elusive Maverick. After informing me they did have one available my next question was what were the doc fees and other add on charges. He gave me the “price” Maverick. After informing me they did have one available my next question was what were the doc fees and other add on charges. He gave me the “price” of the vehicle and said Long-Lewis didn’t add anything and furthermore had no doc fee. I purchased the truck today. The sales invoice had a simple one line “sale price” with no further breakdown. On the way home my wife found the window sticker and called my attention to the fact the “sale price” was $1000 more than the MSRP on the window sticker. I called Carey and inquired as to the differential in price. For the first time he divulged that they charged a “market adjustment” and apologized if he failed to mention that fact. The apology did little to appease the undisclosed charge! I called Brian, sales manager(?), and shared my experience. He went to great lengths justifying the additional profit structure but offered little resolution to the nondisclosure of the charge I was subjected to other than he would speak to Carey. Brian offered to accept the return of the car if I wished. I’m satisfied with the vehicle and have already devoted a full day of travel and not interested in going through the red tape and time to facilitate the return and refused his offer. It’s the unscrupulous sales tactic I was subjected to that I take exception to and feel little was done to address my complaint. Hurry, Carey and Brian, and send me that survey that you stressed I should give you a perfect score on!!! More

My experience with Long-Lewis dealership was wonderful. The staff was welcoming and friendly. I would highly recommend this dealership, you won’t be disappointed. Thanks to Midan Green, he was very informa The staff was welcoming and friendly. I would highly recommend this dealership, you won’t be disappointed. Thanks to Midan Green, he was very informative and assuring throughout the process. More

The service is always excellent. Friendly helpful staff. The only knock is that it takes a long time. They will always be my first choice to work on my vehicles however. Friendly helpful staff. The only knock is that it takes a long time. They will always be my first choice to work on my vehicles however. More

The Long-Lewis Team were spontaneous on taking care of my needs in a timely manner. My confidence with trusting the dealership has become tremendously appreciated. needs in a timely manner. My confidence with trusting the dealership has become tremendously appreciated. More

Excellent service and salesmanship. Midan was great throughout the process and made sure we got what we wanted within our budget Midan was great throughout the process and made sure we got what we wanted within our budget More

Long Lewis was the best experience I have ever had buying a vehicle. They will definitely get more of my business.. a vehicle. They will definitely get more of my business.. More

My experience was great My salesman Midan Green 5 stars Great work awesome great job Great work awesome great job More

Midan was amazing to work with! The entire process was seamless and I am beyond happy with my purchase! Thanks Midan for all your kindness and hard work! The entire process was seamless and I am beyond happy with my purchase! Thanks Midan for all your kindness and hard work! More

Midan Green is 100% the best sales person I have ever worked with. Everything was easy and smooth throughout the process (I’m over two hrs away) well worth the trip! Entire staff was friendly and helpfu worked with. Everything was easy and smooth throughout the process (I’m over two hrs away) well worth the trip! Entire staff was friendly and helpful! Can’t be more happy that I found this dealership and Midan Green! More

My sales contact,Tim Cauthen and the management staff at Long-Lewis were excellent to work with. They brought the vehicle in from their Huntsville lot for me to test drive and buy. Very easy to work with. Long-Lewis were excellent to work with. They brought the vehicle in from their Huntsville lot for me to test drive and buy. Very easy to work with. Best car buying experience I have had!!! Would recommend to anyone in the market for a new car. More