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Long-Lewis Ford of Prattville

Prattville, AL

4.9
137 Reviews

2091 Fairview Avenue

Prattville, AL

36066

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137 Reviews of Long-Lewis Ford of Prattville

May 05, 2021

Never do business with this dealership. The sales person Morgan Williams and the used car buyer Mark lied to us on multiple occasions. They did not do what they said they were going to do and they blamed th More

by patriotnextdoor5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Williams
May 06, 2021 -

Long-Lewis Ford of Prattville responded

Thank you for taking the time to leave us a review. We are terribly sorry for your experience. We hope to earn your business back in the future. If you have any other questions or concerns, call and ask for Jonathan Vick. He will happily assist you.

May 04, 2021

Amanda in service department treats you just like Family maybe even better... I've never had an issue with service. Thanks for everything. Johnny Moncrief Sr More

by Johnny Moncrief Sr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Robinson.
May 06, 2021 -

Long-Lewis Ford of Prattville responded

We are so glad we were able to get you taken care of in a timely manner! We appreciate your loyalty. Thank you for the 5-stars!

March 04, 2021

great service team got me right in and took care of all my concerns even let me know of a issue I didn't know I had thanks long lewis More

by baminccars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sam lester, Christopher Ouellette, Pattie-Lane Riethmaier
Mar 05, 2021 -

Long-Lewis Ford of Prattville responded

Thank you so much for taking the time to let us know how we are doing! We're thrilled to hear that our service team got you in and out with ease! We appreciate the 5-stars!

January 16, 2021

Outstanding customer service. Friendly and professional employees. Forth vehicle I have purchased from them and I will return for all of my future vehicle needs More

by Richardc0343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Davis, Tricia Cutshall
Jan 18, 2021 -

Long-Lewis Ford of Prattville responded

Thanks for the 5-stars Richard! We're happy to hear that you trusted us enough to not get one vehicle from us but FOUR! We hope to see you again!

November 05, 2020

The worst place to buy a vehicle. They will sell you every package they can offer. But its all fake. Warranties from here are a rip off. And they will lie to you about everything. More

by longlewisford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim misjak , Tricia Cutshall, Jessica White, Christopher Ouellette, Beau Smith
Nov 06, 2020 -

Long-Lewis Ford of Prattville responded

We are so very sorry we made you feel this way. We would love to gather more information from you so that we can look into your concerns. Please call or email our Customer Relations Specialist, Pattie-Lane Riethmaier, at your earliest convenience. We are eager to resolve this and hope to have another opportunity to earn your business. Pattie-Lane can be reached by calling (334) 365-2272 or via email at pattie-lane.riethmaier@longlewis.net.

August 12, 2020

Amazing customer service! I had JV Northington assisting me from day one and he was nothing but helpful and patient, he got all my paperwork together quickly, and before I left with the vehicle stopped and More

by Angelique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JV Northington, Charley Royal
May 23, 2020

Very easy and stress free buying experience Shawn was awesome and we left with two new trucks when time comes to buy another one will definitely go there again More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Shawn Smirnoff
Jun 01, 2020 -

Long-Lewis Ford of Prattville responded

Daniel, Thanks for taking the time to tell us about what a great experience you had with Shawn. We're glad he could help you find exactly what you were looking for. We appreciate your business!!

May 11, 2020

This dealer ship was one of the nicest group of individuals. I have never experienced such a group of nice and helpful people. Highly recommended it. More

by jacksonhammock
Recommend Dealer
Yes
Employees Worked With
Justin Hall
May 14, 2020 -

Long-Lewis Ford of Prattville responded

Thank you so much for taking the time to leave such an awesome review! We appreciate your business!

May 04, 2020

Great employees that were eager and happy to help us. Our salesman went above and beyond to serve us and our needs. Our hats off to all of you. More

by pcharlton0859
Recommend Dealer
Yes
Employees Worked With
Justin Hall
May 14, 2020 -

Long-Lewis Ford of Prattville responded

Thanks for the 5 star review! I'm glad Justin made the buying process an enjoyable and easy one for you! :) We appreciate your business!

April 22, 2020

Justin Hall is the most honest salesman I’ve met, he’s not pushy and will get you what you want! The price you see on the cars is the actual cost, nothing is added last minute and the people there will no More

by C. Scotti
Recommend Dealer
Yes
Employees Worked With
Justin Hall
May 14, 2020 -

Long-Lewis Ford of Prattville responded

Thanks for the 5 star review! We're glad you had an awesome Overall Experience with us. Justin is a great guy to work with and we're glad he made the buying process an enjoyable and easy one for you! :) We appreciate your business!

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