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Long Subaru - Service Center

Webster, MA

4.8
125 Reviews

125 Reviews of Long Subaru - Service Center

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April 19, 2025

I was disappointed that the 10% senior citizen's discount as well as any coupons from the dealership (e.g. $50 off installation of an accessory purchased from Long) are not valid at the Collision Center. I p More

by MHFREW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Chloe in customer service has been the best to work with. Left Anchor Subaru due to witnessing manager verbally abusing his staff. Sad reason to leave but so glad to have found Long Subaru! Thank you! More

by amyheislein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe in service department
April 17, 2025

Very professional and helpful from both Scott and Dan. I would recommend both men and Long Subaru 👍 More

by amt4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Your shop supervisor took Care of my problems with my 2024 Subaru outback with on ,5000 miles on it and explained everything to me. He is a awesome person to spend the time with me please thank him for m More

by WENHANPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 16, 2025

I was rear ended and my bumper got very scratched and the paint damaged. They replaced and finished the bumper. Great Job! More

by Kathrynhendershot10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Houle
April 15, 2025

No issues. Performed the service quickly and professionally. Alerted me to what the next service would require. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
April 15, 2025

Did good on my car and took care of the rental stuff Very good manager More

by Nslocomb22
Recommend Dealer
Yes
April 14, 2025

Chloe Karapanos was professional and courteous. My truck was ready on time and I was called as soon as it was done More

by caxtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Karapanos
April 13, 2025

Very helpful and efficient. Work was done in a timely manner and I was keep apprised of the progress. More

by ROYMELLEN
Recommend Dealer
Yes
Employees Worked With
Repair
April 12, 2025

Customer service was excellent. Mike was very kind and clear when explaining what was wrong with my car, what was needed, and how long it would take. Was pleased to see so many wom More

by cvalcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez and tech 351 Popp, Alana Emi
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