Long Subaru - Service Center

Very kind staff there that day-they kept me informed through the whole process of the service. through the whole process of the service. More

efficient and professional customer relations; john is always very courteous and helpful. everything was explained nicely always very courteous and helpful. everything was explained nicely More

Long Subarus customer service reps are Top Notch. Friendly, Informative & Professional. It’s always a pleasure. Friendly, Informative & Professional. It’s always a pleasure. More

Always straight forward and honest. Mike never tries to get me to do repairs or do something that may not be affordable at the time. Mike never tries to get me to do repairs or do something that may not be affordable at the time. More

We enjoy the ability to get right in for oil changes and helpful staff. The ability to have a loaner car if it’s going to take awhile is great. My husband has been a Subaru car person for years. I have alwa helpful staff. The ability to have a loaner car if it’s going to take awhile is great. My husband has been a Subaru car person for years. I have always driven Honda pilots. At his advise,when indeed a new car, I test drove the ascent. The staff was kind and helpful but not pushy which helped make my choice in the purchase of the ascent. More

I appreciated that my husband was kept abreast of the repairs needed and he was offered a loner car for the rest of the day since he thought he was waiting for just an oil change to be completed. . Bei repairs needed and he was offered a loner car for the rest of the day since he thought he was waiting for just an oil change to be completed. . Being attentive to the overall status of the car gives me confidence that needed repairs are done and done correctly allowing me to be safe on the road. More

They are super friendly and very knowledgeable, I would highly recommend them. Service waiting area is very clean and comfortable. highly recommend them. Service waiting area is very clean and comfortable. More

Love my 2022 Crosstrek Subaru! It took me quite some time to get used to all the features but love it! It took me quite some time to get used to all the features but love it! More

We love Subarus (#6) and love Longs. We have a "long" history with Longs in Framingham, my husband's dad bought a Pontiac back in the 60's and other vehicles (we can't quite remember wh We have a "long" history with Longs in Framingham, my husband's dad bought a Pontiac back in the 60's and other vehicles (we can't quite remember what). So, we chose Longs in Webster when we were considering a Subaru. I like the coffee they serve. Always efficient service. Bought all 6 Subarus from Longs. It's like Cheers, where everyone knows your name. More