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Longo Lexus

El Monte, CA

4.9
2,162 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

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2,162 Reviews of Longo Lexus

February 12, 2023

Fast. Efficient. Professional. In and out in 15 mins. Had a loaner last minute. Would come back More

by Adoan720
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Feb 13, 2023 -

Longo Lexus responded

We know you have many choices when selecting a servicing facility and thank you for choosing Longo Lexus to handle your auto care needs. Hurry back!

February 12, 2023

I had the car delivered to near my home and the representative was on time and provided great service. 100% satisfied and highly recommend. More

by Mchc1119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kim
Report | Print
Feb 13, 2023 -

Longo Lexus responded

Please enjoy what you drive and congratulations on your recent purchase from Longo Lexus

February 11, 2023

Very efficient and pleasant service. Car was well taken care of with a minimum of wait time. More

by cathynmike95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Feb 13, 2023 -

Longo Lexus responded

We're honored to serve you - Make it a great day - Team Longo

February 11, 2023

The service at Longo Lexus is excellent. They make you feel like family. Man Wong my service advisor is knowledgeable and kind. He also stays in touch with you the whole time your car is bei More

by babynursesherma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Man Wong, Francisco Maragay
Report | Print
Feb 13, 2023 -

Longo Lexus responded

We're honored to serve you and thank you for the review & rating - Team Longo

February 10, 2023

Gary was efficient and helpful with questions and feedback. Loved car being delivered and Raul was knowledgeable about our vehicle. More

by Scotty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Report | Print
Feb 10, 2023 -

Longo Lexus responded

What a great way to start off our Friday @ Longo Lexus. Thank you for your rating & review.

February 08, 2023

Excellent service. Very detailed on their assessment and advice on the work to be done. I like especially that they give you heads up of the work being done on my car. More

by monjfer712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Edgar Anzaldo, Rene Reynoso
Report | Print
Feb 08, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus) and team

February 06, 2023

Great customer service! ! Beau Ly was really helpful as always. Vehicle was promised on time. More

by sonnytu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Feb 06, 2023 -

Longo Lexus responded

We appreciate the trust you have in our company (Longo Lexus) and team (Beau Ly).

February 06, 2023

Really good service good sales man he answered all my questions and he did check up with me to see if everything was good thank you More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Feb 06, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and we're honored to serve you

February 05, 2023

Dropped in without an appointment for my regularly scheduled servicing of our Lexus. Taken right in. Had time to view our next vehicle to replace it. Car was ready. More

by usspueblo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Rene Reynoso
Report | Print
Feb 06, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

February 02, 2023

Very good service by Angelica. Thanks Explained CarPlay, options, auto-parking steps. Overall view of screen options. Didn’t like trade-in quote. Overall though, very satisfie More

by Wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica Ugalde
Report | Print
Feb 02, 2023 -

Longo Lexus responded

Thank you for sharing your viewpoint and happy to know you were satisfied with your overall experience. Please know that you have other options (private sale etc) when it comes to selling your trade-in vehicle. We do the best we can but at the end of the day you do have the final decision on accepting and or declining the offer we've made on your vehicle. Your feedback has been noted

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