Longo Lexus

I didn't change the oil this time. When I changed it elsewhere, I found that the bottom lid was damaged by your employees, but they didn't tell me When I changed it elsewhere, I found that the bottom lid was damaged by your employees, but they didn't tell me More

Our service consultant Edgar Anzaldo was outstanding. He kept me up to date on the conditions of my vehicle explained what would be needed and detailed the procedure of checking out on line. Could not be He kept me up to date on the conditions of my vehicle explained what would be needed and detailed the procedure of checking out on line. Could not be happier. More

Very friendly and very helpful I have got what I wanted, thank you Víctor Reyes he is very good , he is great . Will continue to get more car from him again… thank you Víctor Reyes he is very good , he is great . Will continue to get more car from him again… More

Beau is very professional and very helpful. I have been very satisfied with his service. I have been very satisfied with his service. More

I’ve been coming here for a year for service on my Lexus. Man is awesome. Great customer service. Man is awesome. Great customer service. More

Great customer service and communication. Estimated time for when my car would be ready spot on. Estimated time for when my car would be ready spot on. More

Longo Lexus has provided me with outstanding customer service since 2017. They are friendly and efficient and always professional. They do not try to sell me anything I do not need and I have never neede service since 2017. They are friendly and efficient and always professional. They do not try to sell me anything I do not need and I have never needed to return because my issue was not resolved. Great job Francis! More

Efficient operation and clear customer communication. Staff is professional and friendly. Everything is sparkling clean and is seems the staff really care about customer service. Staff is professional and friendly. Everything is sparkling clean and is seems the staff really care about customer service. More

Man wong is unfriendly . Not trying to help. Don’t know how to service customers Not trying to help. Don’t know how to service customers More

David Truong provided me with the best experience possible during my car buying experience. This is my first Lexus vehicle 2020 Lexus RX 350, and first time at Longo Lexus in El Monte and I can truly possible during my car buying experience. This is my first Lexus vehicle 2020 Lexus RX 350, and first time at Longo Lexus in El Monte and I can truly say that David made the car buying process enjoyable. Positive attitude, patient, respectful, and extremely friendly. I will refer him to friends and family and will definitely be back in the future for my next car! David replied me back about the car promptly answered all my questions and in a timely manner. He was patient with me , gave a good trading to my Honda Pilot . He explained every thing about my Lexus He service was wonderful for which I am truly happy with. I can’t thank him enough!!. Also I must thank Mr. Anthony in the finance dept. for his courteous service for explaining all the contract documents, warranty etc.. More