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Longo Lexus

El Monte, CA

4.9
2,259 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,259 Reviews of Longo Lexus

March 10, 2023

The service manager Francis explain me very well what’s going on during the repair. He kept me up to date, for every steps, After the repair he met me, and answer my question even not related to the repa More

by Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Mar 10, 2023 -

Longo Lexus responded

Thank you for trusting our company (Longo Lexus) and team (Francis) with your auto care needs. Make it a great day, please stay safe it's wet out there (SOCAL) and hurry back - Team Longo

March 09, 2023

Good sales,good service,good quality,treat customers very kindly and patient ，we trust Longo’s reputation More

by msjoycefeng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian Tan, Fiona Li
Report | Print
Mar 09, 2023 -

Longo Lexus responded

THANK YOU * for this great review regarding your visit to Longo. We're honored to serve you and we want to say Congratulations on your purchase - Team Longo

March 09, 2023

Great service by the LONGO team. Appreciate my service advisor, Beau Lywho ensures everything is taken care of for my service needs. Thank you!!! More

by Jshannon1perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto, Beau Ly
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Mar 09, 2023 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Beau. Have a wonderful day - Team Longo

March 07, 2023

Longo Lexus always gives me the best car service! They are very attentive and reliant. Thank you James in service advising for always assisting me! More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, James Dahlstein
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Mar 07, 2023 -

Longo Lexus responded

Thank you Christy for selecting Longo Lexus | James to handle your auto care needs. Make it a great day and hurry back

March 07, 2023

Very good service and friendly. I will recommend all my friends to this dealer Long ago Toyota in el monte More

by Tran0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Report | Print
Mar 07, 2023 -

Longo Lexus responded

Thank you for your 5-star rating on DealerRater and please enjoy what you drive

Mar 07, 2023 -

Tran0521 responded

Thanks

March 06, 2023

Salesman Jose Mendoza was very professional and listened to my car search needs. He was not a pushy salesman. More

by Rociograciano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Report | Print
Mar 06, 2023 -

Longo Lexus responded

Thank you for this amazing posting and please enjoy what your drive -Team Longo

March 05, 2023

Rudy is very friendly and courteous. He has excellent customer service skill. Other staff are very efficient too. I am very satisfied with the service. Thank you. More

by Nnyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Report | Print
Mar 06, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 04, 2023

Longo Lexus has excellent service! James D was personable and professional in helping me with the maintenance of my car. More

by Acanedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Mar 04, 2023 -

Acanedo responded

Longo Lexus has excellent service! James D was personable and professional in helping me with the maintenance of my car.

March 04, 2023

Friendly, excellent, very helpful, and very professional. Professional skill. Promise delivery on time delivery. Easy to sign all paper work. More

by Winnie.ng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collision Department Michael Chau, Sergio Orozco, Clem Cisneros, Frank Lorusso
Report | Print
Mar 06, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus) and team. Make it a great day

March 03, 2023

service very good i love it will be there if i need again they so nice More

by thangbom626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Mar 03, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our company (Longo Lexus) and team (Michael)

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