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Longo Lexus

El Monte, CA

4.9
2,060 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,060 Reviews of Longo Lexus

August 10, 2022

They are efficient and used an app to keep me informed of the situation with my car. More

by PDave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 10, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus to handle your auto care needs.

August 10, 2022

Good service. Longo Lexus always deliver what they tell their customers. Friendly atmosphere. Clean place. More

by Nafelarca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Aug 10, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and please know how honored we are to serve you - Team Longo

August 10, 2022

I have had great experience ever for over 11 years with Longo Lexus. I’m very satisfied with my Service Consultant Mr Man Wong and the staffs for their professionalism, friendliness, quality of work and th More

by lax2170wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Aug 10, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

August 09, 2022

the service was faster and better that i expected. this is a new experience.thanks More

by 诉shiyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 10, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

August 07, 2022

They care their customer, keep customer updating the status of the vehicle as soon as the vehicle in the shop More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 08, 2022 -

Longo Lexus responded

Thank you for your 5-Star DealerRater posting about your service visit @ Longo Lexus | Beau. We're honored to serve you

August 06, 2022

Fast, professional, very accommodating. Great staff and felt very taken care of. Happy to get great service when coming in from out of the state. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Aug 08, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus | Frank to handle your auto care needs. Please make sure you "ALWAYS" have a safe trip coming into SOCAL

August 06, 2022

Nice place to spend some time and get some needed work done. The advisers are helpful with your service needs. More

by alexander.rinderle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Jim Palmer
Report | Print
Aug 08, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on your recent svc visit @ Longo Lexus. Have a wonderful week - Team Longo

August 05, 2022

Robin Ho was very friendly and provided excellent service. He addressed all my questions and helped me to set up new phone on my car. More

by hoa_nguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Aug 05, 2022 -

Longo Lexus responded

We're honored to serve you and please have a wonderful weekend - Team Longo

August 04, 2022

Impeccable service prompt and attentive courteous caring honest what was promised was done no upswell More

by vitoyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Clem Cisneros, Lawrence Tiang, Francis Saldana, Ian Clubb, Robin Ho, David Parada, Edgar Anzaldo, Rene Reynoso , Michael Chico
Report | Print
Aug 04, 2022 -

Longo Lexus responded

Thank you for your kind posting - Team Longo Lexus

August 04, 2022

The Service Consultant (Beau Ly) delivered an exceptional customer experience! He went above and beyond the call of duty and provided extraordinary customer service. Thank you Beau and Longo Lexus, you have More

by LexusFeedback_080422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 04, 2022 -

Longo Lexus responded

Thank you for sharing your visit on DealerRater and boy did this posting ever make us smile @ Longo Lexus. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Beau to handle your auto care needs. Make it a great day and hurry back - Team Longo

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