Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Longo Lexus

El Monte, CA

4.9
2,114 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,114 Reviews of Longo Lexus

October 17, 2022

They treat customers as a valued customer not as someone taking up their time until it’s time to go home. More

by Rhschlatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Oct 17, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please enjoy what you drive. Team Longo

October 17, 2022

Clean, excellent advisor. On time and very professional. Nice waiting room with good coffee and drink More

by ttotrakarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Oct 17, 2022 -

Longo Lexus responded

Thanks for the shout out on DealerRater, we know you have many choices when selecting a servicing dealer and we're honored you've chosen Logo Lexus. We're always here to take care of you and your auto needs.

October 15, 2022

Very professional. Met all commitments. Will continue to use. When are the donuts coming back? More

by tgcassoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Oct 17, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater, we're honored @ Longo Lexus to serve you. We are uncertain of the time frame for the come back of donuts. In the mean time we hope you can enjoy the complementary coffee and drinks.

October 14, 2022

Great service department. Jim Palmer terrific service advisor. Knowledgeable friendly and conscientious.I would highly.recommend More

by DR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Oct 14, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and delighted to read of the caring attention provided by Jim Palmer and the service team @ Longo Lexus - Have a great weekend and hurry back

October 14, 2022

The process was Easy . Man Wong was courteous, and had good communication Very good service More

by Cake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Oct 14, 2022 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus)

October 09, 2022

Attentive, professional, clean environment, communicates well, technically sound, friendly staff. I have been coming to Longo Lexus for almost 20 years, and there is no better service experience than Longo. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Oct 10, 2022 -

Longo Lexus responded

THANK YOU so much for your loyalty to our campus (Longo Lexus) for 20 years boy is that making us smile. THANK YOU, for being the most important part of our business. Team Longo

October 09, 2022

The tire technician I talked to on Tuesday, Discussed with him issue tire pressure and he is happy to check it out for me and now the car run so smoothly compared to before I bought the car in. I forgot More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name isn’t listed gete
Report | Print
Oct 10, 2022 -

Longo Lexus responded

Thank you Diana for the kindness of your posting on DealerRater - Team Longo Lexus

October 06, 2022

I had Eric Garcia help us out with our Lexus purchase and he has great costumer service. We are looking forward to another purchase. More

by Ghislaine Rousseau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Report | Print
Oct 06, 2022 -

Longo Lexus responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Lexus and Eric to handle your auto care needs. We as well, look forward to servicing your investment (vehicle) and any future purchases and or leases you may need. Make it a great day and THANK YOU again, for being the most important part of our business - Team Longo

Oct 06, 2022 -

Ghislaine Rousseau responded

Thank you for all your help.

October 05, 2022

My service advisor is friendly and knowledgeable . The service is good. The place is nice and clean. More

by No screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Oct 06, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo Lexus

October 04, 2022

It’s a great and pleasant experience visiting Logo Lexus. The facility was very clean and organized. Especially, excellent customer service was provided by service advisor Man Wong. Highly recommend this More

by Jacky Lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong, Beau Ly
Report | Print
Oct 04, 2022 -

Longo Lexus responded

Thank you Jacky for the trust you have in Longo Lexus. This is certainly the highest compliment we could ever receive considering you would refer all your family & friends to Longo, that's amazing. Have a wonderful "OCTOBER" and hurry back - Team Longo

1
...
105
106
107
...
212